Clinical Operations Coordinator

7 dni temu


Warszawa, Mazovia, Polska Syneos Health Pełny etat
Job Description

We are seeking a highly motivated and experienced individual to join our team as an Clinical Operations Coordinator. In this role, you will be responsible for evaluating the performance of a team to ensure compliance with expectations. You will collaborate with internal and external stakeholders to create and deliver training content to support ongoing project needs.

  • Act as first point of contact for program representative engagement centre services.
  • Ensure quality, customer service and adherence to policies and procedures.
  • Identify and escalate priority issues: handle escalated calls and e-mail correspondence.

You will actively participate in the creation and delivery of customer business reviews. This is an excellent opportunity to utilize your experience in a customer-facing role engaging with customers over the phone.



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