Multicultural Customer Experience Representative

4 dni temu


Wrocław, Województwo dolnośląskie, Polska 3M Group Pełny etat

Join Our Team

We are seeking a highly skilled Customer Service Representative to join our team in Wroclaw, Poland.

As a key member of our customer service team, you will be responsible for providing world-class service to our customers.

Key Responsibilities

  1. Manage customer relationships and resolve issues promptly.

  2. Collaborate with internal teams to ensure seamless service delivery.

  3. Stay up-to-date with product knowledge and industry trends.

  4. Participate in continuous improvement initiatives to enhance customer satisfaction.

Requirements

  • Flemish/Dutch and French language proficiency at minimum C1 level.

  • At least 3 years of customer service experience.

  • Bachelor's degree or higher from an accredited institution.

  • Strong technical skills, including ERP and CRM systems (SAP and Salesforce).

Why Work with Us?

We offer a competitive compensation package, including private medical care, life insurance, and retirement scheme.

In addition, we provide professional training and onboarding packages, as well as opportunities for career growth and development.

Location

This role is based in Wroclaw, Poland, requiring a minimum of 2 days per week in-office hybrid mode.

Full-time position available.



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