O2C Process Manager
7 godzin temu
TE Connectivity is seeking a Junior Process Manager to join our Order to Cash (O2C) Team in EMEA FSC in Krakow, Poland. As a key member of our team, you will play a crucial role in driving efficient, centralized O2C operations, including Cash Application, Collection, Dispute & Credit Management.
Responsibilities:- Manage O2C teams (approx. 30-40 team members, both direct and indirect reports)
- Drive strategy framework for O2C and wider FSC, influencing short-term and long-term perspectives
- Coach, mentor, and support development of team members, recognizing key employees
- Perform regular performance evaluations and provide feedback to staff members
- Ensure the succession plan for critical roles with regular review
- Identify and contribute to continuous improvement and change initiatives within the O2C function, ensuring that improvements are incorporated in the work routine
- Form a strong collaborative relationship with Global Process Owner and Global PMO Teams
- Ensure robust compliance environment with applicable policies, procedures, and processes
- Effectively collaborate with other departments within FSC Krakow as well as with other FSCs
- Build strong relationships with key stakeholders within Finance Organization and Business Units
- Rationalize operating costs (workload distribution, salary optimization, role diversification with proper band-mix)
- Optimize the productivity metrics for key process areas to achieve targeted productivity gain
- Overall 7+ years of experience within Order to Cash and relevant experience in the leadership role (Cash application, Credit & Collection, Dispute management processes)
- Strong accounting background
- Prior experience in finance & accounting functions in a shared services environment
- Strong written and oral communication skills
- Strong interpersonal skills and ability to influence across the organization and work in a cross-functional, fast-paced environment
- Ability to think creatively, highly driven, and self-motivated
- Ability to take initiative, boost engagement, influence, and motivate down the department structure
- Very good command of English
- Command of other European languages an asset
- Proficiency in SAP, MS
- Work in a team where a good atmosphere and team spirit is one of the greatest values
- Private medical healthcare including dentist for you and your family
- Attractive package of extra benefits of your choosing in My Benefit Platform
- Multi-sport card
- Delicious coffee
- Flexible working hours
- Possibility to work from home or working from the office
- Modern and comfortable office with chill-out zone
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