O2C Process Manager

1 miesiąc temu

Kraków, Lesser Poland TE Connectivity Pełny etat
Job Overview

TE Connectivity is seeking a Junior Process Manager to join our Order to Cash (O2C) Team in EMEA FSC in Krakow, Poland. As a key member of our team, you will play a crucial role in driving efficient, centralized O2C operations, including Cash Application, Collection, Dispute & Credit Management.

Responsibilities:
  • Manage O2C teams (approx. 30-40 team members, both direct and indirect reports)
  • Drive strategy framework for O2C and wider FSC, influencing short-term and long-term perspectives
  • Coach, mentor, and support development of team members, recognizing key employees
  • Perform regular performance evaluations and provide feedback to staff members
  • Ensure the succession plan for critical roles with regular review
  • Identify and contribute to continuous improvement and change initiatives within the O2C function, ensuring that improvements are incorporated in the work routine
  • Form a strong collaborative relationship with Global Process Owner and Global PMO Teams
  • Ensure robust compliance environment with applicable policies, procedures, and processes
  • Effectively collaborate with other departments within FSC Krakow as well as with other FSCs
  • Build strong relationships with key stakeholders within Finance Organization and Business Units
  • Rationalize operating costs (workload distribution, salary optimization, role diversification with proper band-mix)
  • Optimize the productivity metrics for key process areas to achieve targeted productivity gain
Requirements:
  • Overall 7+ years of experience within Order to Cash and relevant experience in the leadership role (Cash application, Credit & Collection, Dispute management processes)
  • Strong accounting background
  • Prior experience in finance & accounting functions in a shared services environment
  • Strong written and oral communication skills
  • Strong interpersonal skills and ability to influence across the organization and work in a cross-functional, fast-paced environment
  • Ability to think creatively, highly driven, and self-motivated
  • Ability to take initiative, boost engagement, influence, and motivate down the department structure
  • Very good command of English
  • Command of other European languages an asset
  • Proficiency in SAP, MS
What We Offer:
  • Work in a team where a good atmosphere and team spirit is one of the greatest values
  • Private medical healthcare including dentist for you and your family
  • Attractive package of extra benefits of your choosing in My Benefit Platform
  • Multi-sport card
  • Delicious coffee
  • Flexible working hours
  • Possibility to work from home or working from the office
  • Modern and comfortable office with chill-out zone

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