Service Desk Specialist with German Language Skills
1 miesiąc temu
Job Overview:
We are seeking a skilled 2nd Level Service Desk Agent with German to provide exceptional user support services to our customers. As a key member of our team, you will be responsible for diagnosing and resolving complex hardware and software issues, utilizing various tools and resources to ensure timely and effective resolutions.
Key Responsibilities:
- Provide proactive user support services to inbound customer requests
- Diagnose and resolve hardware and software issues
- Perform software distribution and create/update tickets to reflect changes
- Collaborate with customers to ensure appropriate levels of engagement and communication
Requirements:
- German language proficiency
- Excellent technical support skills
- Ability to work in a fast-paced environment
- Strong communication and problem-solving skills
About Us:
Diebold Nixdorf is a leading provider of innovative technology solutions. We are committed to delivering exceptional customer experiences and driving business growth through our expertise and passion for innovation.
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