Technical Support Specialist with German Language Expertise

5 dni temu


Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

Customer Service Specialist with German

Your responsibilities

  • Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software
  • Guiding customers according to solution trees and knowledge base to solve incidents and service requests
  • Providing detailed information on all performed activities to the next appropriate level specialists according to the process
  • Updating the call management system accurately and efficiently with call details, actions taken and resolution.

Our requirements

  • Proficient command of German and English language (at least B2 level), Polish language will be an additional asset
  • PC literacy, especially the usage of Microsoft Office package
  • Willingness to work in shifts
  • Knowledge of customer service principles and best practices (will be additional asset).

What we offer

  • Certified trainings - technical training as well as soft skill training help you to build your personal value and capabilities, e.g. PowerShell scripting, Network, Leading the Team etc.
  • Various options of development- your career path can grow vertically until you reach out Senior 2nd Level Agent and then also horizontally through technical roles or process oriented roles
  • Being part of a multicultural team- opportunity to explore different cultures and thinking might help you to bring new ideas be more understanding/open-minded in your life
  • Possibility to use foreign languages- we speak in foreign languages on daily basis so we are continuously developing our communication competencies
  • Teamworking and supportive atmosphere in our teams- our senior colleagues are happy to share their knowhow, also our juniors are willing to provide their added value for the team
  • Life insurance (Allianz)
  • Private medical care (Allianz)
  • Sport card (Multisport) - you can enjoy wide range of sport activities on daily basis
  • 26 days of holiday for all employees- we appreciate loyalty of our long-term employees but we also believe everybody deserves time to recharge no matter how long you ́ve been with us
  • Flexibility in work- Possibility of hybrid work or on-site participation
  • Employee referral programme- bonus for recommending suitable profile.

Aplikuj



  • Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    Customer Service Specialist with German Language ExpertiseYour responsibilitiesProvide expert support to customers in German, resolving issues and answering questions related to dedicated hardware and softwareGuide customers through solution trees and knowledge bases to resolve incidents and service requestsDocument all performed activities and provide...


  • Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Are you passionate about healthcare and have a strong command of both German and English? We are seeking a dynamic individual to join our team as a Healthcare Consultant with German Language Expertise.This role involves engaging with health advisory tasks, contributing to the success of leading brands in the healthcare industry. As a key communicator, you...


  • Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    Job Overview:We are seeking a skilled 2nd Level Service Desk Agent with German to provide exceptional user support services to our customers. As a key member of our team, you will be responsible for diagnosing and resolving complex hardware and software issues, utilizing various tools and resources to ensure timely and effective resolutions.Key...


  • Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    Job Summary:We are seeking a skilled 2nd Level Service Desk Agent with German to provide proactive user helpdesk services to inbound customer service requests. As a key member of our team, you will diagnose and resolve hardware and software issues, perform software distribution, and create and update tickets to reflect changes.Key Responsibilities:Provide...


  • Szczecin, West Pomerania, Polska Coberon Sp. z o.o. Pełny etat

    Sales Specialist with German Language SkillsCoberon Sp. z o.o. is seeking a highly motivated and experienced Sales Specialist with German language skills to join our team.Key Responsibilities:Support current customers via phone and email to ensure their needs are met.Answer order-related customer queries via email and phone in a timely and professional...


  • Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    Customer Service Specialist with GermanJob SummaryWe are seeking a highly skilled Customer Service Specialist with German language proficiency to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring customer...


  • Szczecin, West Pomerania, Polska Coberon Sp. z o.o. Pełny etat

    Sales Specialist with GermanCoberon Sp. z o.o. is seeking a highly motivated and experienced Sales Specialist with German language skills to join our team.Key Responsibilities:Support current customers via phone and email, ensuring timely and effective communication.Respond to customer inquiries and resolve issues in a professional and courteous...


  • Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Backoffice Technical Support AdvisorWe are seeking a detail-oriented professional fluent in German (C1) or Italian to join our team in Szczecin as a Backoffice Technical Support Advisor.Key Responsibilities: Assist customers with technical inquiries and issues via back-office channels. Provide solutions and guidance on product-related questions. Collaborate...


  • Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Backoffice Technical Support AdvisorAre you a detail-oriented professional fluent in German (C1) or Italian? We are seeking a skilled Backoffice Technical Support Advisor to join our team in Szczecin.Key Responsibilities:Assist customers with technical inquiries and issues via back-office channels.Provide solutions and guidance on product-related...


  • Szczecin, West Pomerania, Polska Antal Pełny etat

    Unlock Your Career PotentialAre you looking for a new challenge where your skills and motivation are valued? Antal's Consultants can help you achieve your career goals in accountancy, providing guidance and support every step of the way - completely free of charge.One Application, Endless OpportunitiesTop EmployersMake it Happen Administrative Specialist...


  • Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Cross Border Talents is a leading talent connector, and we're excited to offer a rewarding opportunity as a Customer Service Specialist for a client in Szczecin, Poland.Key Requirements:Fluent Spanish (C2) and Catalan (C2) language skills, with English (B2) proficiency.Bachelor's or Master's degree in Pharmacy, Chemistry, Biology, Biotechnology, Science, or...


  • Szczecin, West Pomerania, Polska Coberon Sp. z o.o. Pełny etat

    As a Sales Specialist with German, you will be responsible for supporting current customers via phone and email, answering order-related customer queries, and managing customer expectations. You will also be involved in daily order management, mapping and acquiring new business opportunities, and providing quotes and creating product offers. Additionally,...


  • Szczecin, West Pomerania, Polska Antal Pełny etat

    About us:Antal is a reputable company offering exciting career opportunities.Job description:We are looking for a highly skilled Administrative Support Specialist with expertise in Scandinavian languages to join our team.Responsibilities:Work collaboratively as part of a team to deliver administrative support and improve business processes.Provide internal...


  • Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Cross Border Talents is seeking a highly skilled Customer Service Specialist to join our team in Szczecin, Poland. As a key member of our global talent network, you will be responsible for providing expert consultation and support to customers on pharmaceutical products.Key Responsibilities:Provide expert consultation and support to customers on...


  • Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Cross Border Talents is seeking a skilled Customer Service Representative to join our team in Szczecin, Poland. As a Customer Service Specialist, you will be the first point of contact for clients, responding to inquiries and resolving issues related to pharmaceutical products via telephone, email, and chat.Key Responsibilities:Provide expert consultation...


  • Szczecin, West Pomerania, Polska HN EXPERTS Pełny etat

    About UsHN EXPERTS is a dynamic company based in the region of Cologne/Bonn, Germany, with a newly established branch in Warsaw, Poland. We specialize in IT and financial consulting services, leveraging our unique approach inspired by the dragonfly - a symbol of agility and adaptability.Job DescriptionWe are seeking a highly skilled Senior Business Analyst...


  • Szczecin, West Pomerania, Polska HN EXPERTS Pełny etat

    About UsHN EXPERTS is a dynamic company based in the region of Cologne/Bonn, Germany, with a newly established branch in Warsaw, Poland. We specialize in IT and financial consulting services, leveraging our unique approach inspired by the dragonfly - a symbol of agility and adaptability.Job DescriptionWe are seeking a highly skilled Senior Business Analyst...


  • Szczecin, West Pomerania, Polska HN EXPERTS Pełny etat

    About UsHN EXPERTS is a dynamic company based in the region of Cologne/Bonn, Germany, with a newly established branch in Warsaw, Poland. We specialize in IT and financial consulting services, leveraging our unique approach inspired by the dragonfly - a symbol of agility and adaptability.Job DescriptionWe are seeking a Senior Business Analyst with advanced...


  • Szczecin, West Pomerania, Polska Coberon Sp. z o.o. Pełny etat

    As a Sales Specialist with German, you will be responsible for supporting current customers via phone and email, answering order-related customer queries, and managing customer expectations.Key responsibilities include:Supporting current customers via phone and emailAnswering order-related customer queriesManaging customer expectationsEnsuring invoices are...


  • Szczecin, West Pomerania, Polska METRO LOGISTICS Pełny etat

    Company OverviewMETRO LOGISTICS is a leading international wholesaler with over 93,000 employees across 30+ countries. Our motto, "We make it count," reflects our belief that accounting is more than just numbers - it's about creating impactful solutions, driving meaningful change, and always counting for more.Job SummaryWe are seeking an experienced...