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Technical Support Specialist

1 miesiąc temu


Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

Backoffice Technical Support Advisor

We are seeking a detail-oriented professional fluent in German (C1) or Italian to join our team in Szczecin as a Backoffice Technical Support Advisor.

Key Responsibilities:

Assist customers with technical inquiries and issues via back-office channels.

Provide solutions and guidance on product-related questions.

Collaborate with other teams to resolve complex issues.

Maintain accurate records of customer interactions and solutions provided.

Requirements:

Fluency in German (C1) or Italian (spoken and written).

Strong problem-solving skills and attention to detail.

Previous experience in technical support or customer service is an advantage.

Ability to work effectively in a team-oriented environment.

What We Offer:

Competitive salary ranging from 6,500 PLN to 7,500 PLN.

A supportive and collaborative work environment.

Opportunities for professional growth and development.

Relocation Assistance