Healthcare Customer Support Specialist with Spanish Language Expertise

3 tygodni temu


Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

Cross Border Talents is seeking a skilled Customer Service Representative to join our team in Szczecin, Poland. As a Customer Service Specialist, you will be the first point of contact for clients, responding to inquiries and resolving issues related to pharmaceutical products via telephone, email, and chat.

Key Responsibilities:

  • Provide expert consultation and support to customers on pharmaceutical products.
  • Manage and resolve customer inquiries efficiently, ensuring a high level of satisfaction.
  • Build and maintain strong customer relationships through effective communication.
  • Contribute to the success of top healthcare brands by delivering exceptional service.

Qualifications:

  • Educational Background: Bachelor's or Masters degree in Pharmacy, Chemistry, Biology, Biotechnology, Science, or a related field.
  • EU member state passport, a valid residence permit for Poland or student visa.
  • Strong organizational and time management skills.
  • Self-motivated, with the ability to multitask and tackle new challenges.
  • Passionate about healthcare and eager to deepen your knowledge in the medical field.

Professional Growth:

Stars with a comprehensive 2-week training program followed by ongoing learning opportunities. You'll have a dedicated Training Buddy to guide you, ensuring your continuous development in a supportive and international work environment.

Compensation & Benefits:

Base Salary: from 8000 to 9600 PLN gross per month.

Benefits:

Private Medical Care with Luxmed Group.

Group Insurance Program.

Sports and Leisure Program.

Social Activities, Events, and Celebrations.

MyBenefit Cafeteria (vouchers for shopping, meals, entertainment tickets, and more).

Contract Type:

Initial contract for a 3-month probation period.

Extension options: 1 year, 18 months, or a permanent contract based on performance.

Relocation Support: Flight ticket costs and real estate agency fees are covered by the hiring company (accommodation not provided).



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