Healthcare Customer Service Consultant
3 tygodni temu
We are seeking a highly skilled Healthcare Customer Service Consultant to join our team at Cross Border Talents. As a Medical Client Support Specialist, you will provide expert advice and support to clients in the pharmaceutical industry, leveraging your medical knowledge and language skills to deliver exceptional customer service.
About the Role:
- Act as the primary point of contact for customers, addressing inquiries related to pharmaceutical products via phone, email, and chat.
- Provide expert health advice and guidance based on your medical knowledge, ensuring clients receive accurate and helpful information.
- Assist customers with product support and troubleshooting as well as pharmaceutical-related queries.
- Build and maintain trust-based relationships with clients through effective communication.
- Collaborate with colleagues to ensure a seamless customer experience.
Mandatory Requirements:
- Language Proficiency: Fluency in Spanish (C2), Portuguese (C2), and English (B2).
- Educational Background: A degree in pharmacy, biotechnology, biology, chemistry, or other medical-related studies is required.
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