Healthcare Customer Liaison

3 tygodni temu


Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat
Role Overview

As a Healthcare Customer Advisor, you will provide expert advice and support to clients in the pharmaceutical industry, leveraging your medical knowledge and language skills to deliver accurate and helpful information.

This role requires fluency in Spanish (C2), Portuguese (C2), and English (B2), as well as a degree in pharmacy, biotechnology, biology, chemistry, or related fields.

Responsibilities include:

  • Acting as the first point of contact for customers, addressing inquiries related to pharmaceutical products via phone, email, and chat.
  • Providing expert health advice and guidance based on your medical knowledge.
  • Assisting customers with product support, troubleshooting, and pharmaceutical-related queries.
  • Building and maintaining trust-based relationships with clients through effective communication.
  • Collaborating with colleagues to ensure a seamless customer experience and continuous service improvement.

This role offers an excellent opportunity to combine your expertise with a dynamic customer service environment, with a focus on providing exceptional support to clients in the pharmaceutical industry.

Requirements

To be considered for this role, you must have:

  • Fluency in Spanish (C2), Portuguese (C2), and English (B2).
  • A degree in pharmacy, biotechnology, biology, chemistry, or related fields.
  • Pharmaceutical qualifications for candidates seeking the Pharma Salary.

This role requires a strong understanding of pharmaceutical products and a passion for delivering exceptional customer service.

What We Offer

We offer a competitive salary, private medical care, group insurance, and access to MyBenefit cafeteria, as well as opportunities for skill development and professional growth.

We prioritize a supportive work environment and provide continuous training and development opportunities to ensure your success in this role.


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