Healthcare Liaison Specialist

2 tygodni temu

Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat
About the Role

We are seeking a skilled and communicative individual to join our team as a Customer Service Advisor. This is an excellent opportunity for someone who is passionate about healthcare and has fluency in Spanish, Portuguese, and English.

This role will involve playing a key role in delivering exceptional service to our clients, bridging the gap between their individual healthcare needs and solutions.

Responsibilities:
  • You will be responsible for immersing yourself in health advising, contributing to the success of top brands.
  • Effective communication skills are essential in this role, as you will be the first point of contact for customers, responding to incoming requests about pharmaceutical products and solving emerging issues via telephone, mail, or chat.
  • You will also be responsible for fostering enduring relationships with customers, building trust, and taking charge of solving problems and maintaining our client's good name and image.
  • In addition, you will learn the art of providing strategic recommendations and generating exceptional customer service.
Requirements:
  • A medical background is essential, with a Bachelor's or Master's degree in medical studies, such as pharmacy, biotechnology, etc.
  • Degree in Pharmacy/Chemistry/Biology/Biotechnology/Science or similar field of studies.
  • Fluency in Spanish + Portuguese and English is required.
  • Effective organization and time management skills are essential in this role.
  • You must be self-motivated and skilled at multitasking, ready to take on new challenges.
  • Finally, you should be excited about your field of studies and willing to continue improving your knowledge in the medical working environment.
Benefits:
  • We offer a full-time schedule with day shifts from 8:00-19:00, Monday to Friday, with every second Saturday being a working day.
  • Our training program promises professional growth as you gain hands-on experience, with constant support from your Training Buddy.
  • You will have the opportunity to work in an international and diverse work environment, expanding your horizons.
  • Your development will reflect your evolving skills and potential as we invest in your development.
  • We offer employment contracts, private medical care, group insurance programs, sports and leisure programs, social activities, events, and celebrations.

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