Healthcare Advisor
3 tygodni temu
We are seeking an exceptional Healthcare Advisor to join our team at Cross Border Talents.
As a Medical Customer Service Specialist, you will play a key role in delivering exceptional service to our clients, bridging the gap between their individual healthcare needs and solutions.
Your responsibilities will include:
- Immersing yourself in Health advising, contributing to the success of top brands.
- Being an effective communicator, bridging the gap between customer and our client, ensuring smooth collaboration.
- Being the 1st point of contact to consult, assist, and support the customer needs.
- Fostering enduring relationships with customers, building trust.
- Taking charge of solving problems and taking care of maintaining our client's good name and image.
- Learning the art of providing strategic recommendations and generating exceptional customer service.
- As a Pharmaceutical Product Consultant, you will be the first point of contact for the customer, responding to the various incoming requests about pharmaceutical products, solving the emerging issues via telephone, mail, chat.
Requirements
- Main requirement: Medical background: Bachelor's or Master's degree in medical studies: pharmacy, biotechnology, etc.
- Degree in Pharmacy/Chemistry/Biology/Biotechnology/Science or similar field of studies.
- Fluency in Spanish + Portuguese and English.
- Effective organization and time management skills are essential.
- You're self-motivated and skilled at multitasking, ready to take on new challenges.
- You are excited about your field of studies and willing to continue improving your knowledge in the medical working environment.
Benefits
We offer:
- Schedule: Full-time. Day Shifts - 8:00-19:00. From Monday till Friday. Every second Saturday is a working one.
- Our "2 weeks training" and "learning by doing" approach promises professional growth as you gain hands-on experience, with a constant support of your Training Buddy.
- Embrace an international and diverse work environment, expanding your horizons.
- Your development will reflect your evolving skills and potential as we invest in your development.
- Employment Contract.
- Private medical care.
- Group insurance program, sports and leisure program.
- Social activities, events and celebrations.
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