Healthcare Sector Customer Support Specialist

3 tygodni temu

Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat
Career Opportunity: Customer Service Advisor in Healthcare

We are looking for a skilled Customer Service Advisor to join our team in the healthcare sector, where you will utilize your expertise to support clients across pharmaceutical and dermatological services.

About the Role:

As a Customer Service Advisor, you will be the first point of contact for customers, offering them precise advice, addressing their health-related inquiries, and ensuring they receive optimal solutions tailored to their needs. Your ability to communicate effectively in Portuguese and Spanish is crucial, as you will serve a diverse client base across these language regions.

Responsibilities:

  • Provide expert customer support and consultation on healthcare products and services via phone, email, and chat, using your Portuguese and Spanish language skills.
  • Respond to customer queries related to pharmaceutical products and treatments, offering clear, reliable, and professional guidance.
  • Engage in proactive problem-solving, assisting clients with their health-related issues and ensuring their satisfaction with the solutions provided.
  • Foster and maintain strong, trusting relationships with clients by delivering exceptional service and personalized care.
  • Collaborate with healthcare professionals and internal teams to ensure smooth and effective service delivery.

Working Conditions:

  • Full-Time Schedule: Monday to Friday, 8:00 AM - 7:00 PM.
  • Every second Saturday is a working day.

Compensation and Benefits:

  • Base Salary: 8500 PLN gross per month
  • Additional Perks:
    • Two-week immersive training program, followed by hands-on learning with continuous support from a Training Buddy.
    • A dynamic and international work environment that values diversity and professional growth.
    • Private healthcare provided by Luxmed Group, covering a wide range of medical services.
    • Access to a Group Insurance Program and sports/leisure benefits.
    • Participation in MyBenefit cafeteria, offering vouchers for shopping, meals, entertainment, and Multisport Card.
    • Social events, team-building activities, and celebrations to foster a collaborative and enjoyable workplace culture.

Qualifications:

  • Educational Background: Bachelors or Masters degree in Pharmacy, Dermatology, Chemistry, Biology, Biotechnology, or other related fields.
  • Proven experience in a customer service or advisory role, ideally within the healthcare or pharmaceutical industry.
  • Proficient in Portuguese and Spanish (C2 level), with strong English skills (B2 level).
  • Strong organizational, time-management, and multitasking skills.
  • A passion for healthcare and a desire to stay updated with medical advancements and practices.

Contract and Employment Terms:

  • Initial 3-month probation period under a full employment contract.
  • Following the probation period, contract extensions are offered for 1 year, 18 months, or on a permanent basis, depending on performance and team leader recommendation.

Relocation Support:

We provide flight ticket costs and cover the Real Estate Agency fees for candidates relocating to Poland. Accommodation is not provided.

Selection Process:

  • Candidates' profiles are reviewed by the clients' recruitment team.
  • If the candidate is not already in the clients' database, the profile will be evaluated, and if suitable, the candidate will be invited for an interview.

Required Documents:

  • EU citizens can apply directly.
  • For non-EU citizens, documents such as a valid passport, student visa, Temporary Residence Card (TRC), and proof of active student status or recent graduation in Poland are necessary.

  • Healthcare Sector Customer Support Specialist

    6 dni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    About the Role:We are seeking a skilled Customer Support Specialist to join our team in the healthcare sector. The ideal candidate will have a background in healthcare and be fluent in Portuguese and Spanish.In this role, you will provide expert customer support and consultation on healthcare products and services via phone, email, and chat. Your ability to...

  • Healthcare Customer Support Specialist

    4 dni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Discover a fulfilling career as a Healthcare Customer Support Specialist with Cross Border Talents. Our ideal candidate is fluent in Spanish, Portuguese, and English, and has a medical background to provide expert advice and support to clients in the pharmaceutical industry.About the Role:We are seeking a highly skilled professional to act as the first point...

  • Healthcare Customer Service Specialist

    4 tygodni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    About the Role:We are seeking a skilled Customer Service Advisor to join our team in the healthcare sector, where you will utilize your expertise to support clients across pharmaceutical and dermatological services.Key Responsibilities:Provide expert customer support and consultation on healthcare products and services via phone, email, and chat, using your...

  • Healthcare Customer Support Specialist with Spanish Language Expertise

    4 tygodni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Cross Border Talents is seeking a highly skilled Customer Service Specialist to join our team in Szczecin, Poland. As a key member of our global talent network, you will be responsible for providing expert consultation and support to customers on pharmaceutical products.Key Responsibilities:Provide expert consultation and support to customers on...

  • Healthcare Expert Support Advisor

    4 dni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Compensation Package:We offer a competitive base salary of €2,150 (approximately 8,500 PLN gross per month), taking into account the location and the requirements of the role.About the Role:This is a unique opportunity for a skilled Customer Service Advisor to join our Cross Border Talents team in the healthcare sector. As a key member of our support team,...

  • Customer Service Representative Healthcare Professional

    3 tygodni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Job Description:As a highly skilled Customer Service Advisor in the healthcare sector, you will be the first point of contact for our diverse client base. Utilizing your expertise in Portuguese and Spanish, you will provide expert customer support and consultation on healthcare products and services.Key Responsibilities:Offer clear, reliable, and...

  • Healthcare Customer Service Consultant

    3 tygodni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    We are seeking a highly skilled Healthcare Customer Service Consultant to join our team at Cross Border Talents. As a Medical Client Support Specialist, you will provide expert advice and support to clients in the pharmaceutical industry, leveraging your medical knowledge and language skills to deliver exceptional customer service.About the Role:Act as the...

  • Healthcare Customer Liaison

    3 tygodni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Role OverviewAs a Healthcare Customer Advisor, you will provide expert advice and support to clients in the pharmaceutical industry, leveraging your medical knowledge and language skills to deliver accurate and helpful information.This role requires fluency in Spanish (C2), Portuguese (C2), and English (B2), as well as a degree in pharmacy, biotechnology,...

  • Healthcare Customer Service Representative with Multilingual Expertise

    4 tygodni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Cross Border Talents is a leading talent connector, bridging the gap between top professionals and global opportunities since 2014. We're excited to present a rewarding role for a Customer Service Specialist with a focus on pharmaceutical products, serving a client in Poland.Key Requirements:Fluent French (C2) and English (B2) language proficiency for...

  • Customer Service Healthcare Advisor

    3 dni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Job Title: Customer Service Healthcare AdvisorAbout the RoleWe are seeking a highly skilled and communicative individual to join our team as a Customer Service Healthcare Advisor. As the first point of contact for customers, you will play a crucial role in delivering exceptional service and bridging the gap between customer needs and solutions.Key...

  • Healthcare Advisor

    2 tygodni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    About the OpportunityWe are seeking an exceptional Healthcare Advisor to join our team at Cross Border Talents.As a Medical Customer Service Specialist, you will play a key role in delivering exceptional service to our clients, bridging the gap between their individual healthcare needs and solutions.Your responsibilities will include:Immersing yourself in...

  • Healthcare Customer Service Representative

    4 tygodni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Job Title: Healthcare Customer Service RepresentativeLocation: RemoteJob Summary:We are seeking a skilled Healthcare Customer Service Representative to provide expert advice and support to clients in the pharmaceutical industry. The ideal candidate will have a medical background and be fluent in Spanish, Portuguese, and English.Key Responsibilities:Act as...

  • Healthcare Customer Service Representative with Multilingual Expertise

    4 tygodni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Cross Border Talents is a leading talent connector, and we're excited to offer a rewarding opportunity as a Customer Service Specialist for a client in Poland.Language Requirements: Spanish (C2) + Portuguese (C2) + English (B2).The ideal candidate will possess strong organizational and time management skills, be self-motivated, and have the ability to...

  • Healthcare Liaison Specialist

    5 dni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    About the OpportunityWe are seeking a skilled Cross Border Talents Customer Service Advisor to join our team. As a Healthcare Liaison Specialist, you will be the first point of contact for customers, responding to their inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Provide exceptional customer service through various...

  • Healthcare Customer Service Representative

    4 tygodni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Job Title: Healthcare Customer Service RepresentativeLocation: RemoteSalary:8500 PLN: Offered to candidates with a medical-related education, such as chemistry, biotechnology, biology, or similar fields.10,200 PLN: Offered to candidates with pharmaceutical qualifications (e.g., a degree in pharmacy or an equivalent qualification).About the Role:We are...

  • Medical Advisor

    4 tygodni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    We are seeking a highly skilled Medical Advisor to join our team at Cross Border Talents. As a Healthcare Liaison, you will play a crucial role in delivering exceptional service to our clients, bridging the gap between their individual healthcare needs and solutions.Your responsibilities will include:Immerse yourself in health advising, contributing to the...

  • Healthcare Liaison

    2 tygodni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    About the OpportunityWe are seeking a skilled Healthcare Liaison to play a key role in delivering exceptional service to our clients, bridging the gap between their individual healthcare needs and solutions.Your ResponsibilitiesImmerse yourself in health advising, contributing to the success of top brands.Be an effective communicator, bridging the gap...

  • Healthcare Liaison Specialist

    7 dni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    About the RoleWe are seeking a skilled and communicative individual to join our team as a Customer Service Advisor. This is an excellent opportunity for someone who is passionate about healthcare and has fluency in Spanish, Portuguese, and English.This role will involve playing a key role in delivering exceptional service to our clients, bridging the gap...

  • Healthcare Consultant with German Language Expertise

    1 miesiąc temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Are you passionate about healthcare and have a strong command of both German and English? We are seeking a dynamic individual to join our team as a Healthcare Consultant with German Language Expertise.This role involves engaging with health advisory tasks, contributing to the success of leading brands in the healthcare industry. As a key communicator, you...

  • Medical Healthcare Consultant

    2 tygodni temu

    Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat

    Job Description:We are seeking a highly skilled Medical Healthcare Consultant to join our team at Cross Border Talents. As a Customer Service Advisor, you will be the first point of contact for clients, providing exceptional service and support in a dynamic environment.About the Role:Immerse yourself in healthcare advising, contributing to the success of top...