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Tech Expert Application Support Lead

2 tygodni temu

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Senior Application Support Specialist Job Description

As a Senior Application Support Specialist at ERGO Technology & Services S.A., you will be responsible for ensuring the smooth operation of our applications and supporting project activities, including transitioning from development to support processes.

Key Responsibilities:
  • Providing application maintenance and support services to users or service delivery functions
  • Contributing to the operations of a dedicated application or group of applications
Company Overview:

ERGO Technology & Services S.A. is a leading provider of state-of-the-art IT solutions to everyday problems, supporting millions of internal and external customers worldwide.

We are committed to fostering innovation and meeting the evolving needs of our clients through the implementation of cutting-edge technologies, including AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services.

Job Requirements:Essential Skills and Qualifications:
  • Fundamental knowledge of SimCorp Dimension (SCD)
  • Experience in delivering results in fast-paced, global, and regulated business environments, especially in Asset Management contexts
  • Excellent planning, coordination, and organizational skills
  • Ability to work independently and collaboratively as part of a team
Desirable Skills and Qualifications:
  • ITIL certification or willingness to pursue one
  • Experience with Agile project methodologies and DevOps processes and tools
  • Knowledge of cloud infrastructure and data models
Benefits:
  • Medical package and sports card
  • Flexible working hours and remote working opportunities
  • Confidential employee assistant program
  • Digital learning platforms and language courses
  • Employee referral program
  • Charity initiatives
About the Role:

This role offers an exciting opportunity to contribute to the success of ERGO Technology & Services S.A. by providing expert application support and ensuring the smooth operation of our applications.