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Customer Success Specialist

1 tydzień temu

Wrocław, Województwo dolnośląskie, Polska Tbwa ChiatDay Inc Pełny etat

Vonage's Service Delivery Team provides a holistic approach to developing and delivering solutions that meet customer needs. As an Associate Project Manager, you'll play a crucial role in ensuring the successful delivery of our solutions.

This position reports directly to the Professional Services Senior Manager and requires a strong ability to work in a fast-paced environment, handle multiple projects simultaneously, and communicate effectively with stakeholders.

You'll be responsible for:

  • Managing multiple projects in a timely manner while handling daily tasks.
  • Facilitating communication and program feedback with stakeholders throughout the project lifecycle.
  • Collaborating with internal teams to identify opportunities to improve processes.
  • Providing escalated customer-focused support using clear and descriptive methods.