English Polish Customer Support Specialist
5 dni temu
TN Poland is looking for an experienced English Polish Customer Support Specialist to join our team. In this role, you will be responsible for providing support and assistance to corporate customers in Poland, Ireland, and Northern Ireland.
You will communicate with customers daily in English, resolving complex issues related to banking processes. You will also work collaboratively with your colleagues, sharing knowledge and expertise, and contributing to a collaborative atmosphere in the team.
A key aspect of this position is prioritizing arising problems timely and accurately, working in a fast-paced environment. You should have strong interpersonal skills, be fluent in both English and Polish, and have experience with telephone support or customer service.
Key Responsibilities
- Provide customer support via phone, email, or website.
- Resolving complex customer issues related to banking processes.
- Prioritizing tasks and managing time effectively.
- Collaborating with colleagues to achieve team goals.
Required Skills and Qualifications
- +2 years of experience with telephone support or customer service.
- Fluency in Polish and English, both in speaking and writing.
- Ability to prioritize tasks and manage time effectively.
- Experience with Microsoft products is beneficial.
Benefits
We offer attractive office facilities, a comprehensive benefits package, and opportunities for social gatherings.
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