Advanced Networking Solutions Expert

1 miesiąc temu


Kraków, Polska Estarta Poland Pełny etat

Technical Support Specialist

Estarta Poland seeks a highly skilled technical expert to join our organization. As a key member of our technical support team, you will be responsible for delivering exceptional solutions for enterprise networking and wireless technologies.

Your Role:

  • Troubleshoot complex network and operational challenges to ensure seamless performance.
  • Optimize product performance by tailoring customer solutions to meet their needs.
  • Collaborate with engineering, QA, and customer teams to drive success and deliver high-quality results.
  • Contribute to knowledge base articles and provide technical training to enhance expertise within the company.
  • Occasionally travel to provide hands-on expertise and technical insights to colleagues and customers.

Requirements:

  • Bachelor's degree in Computer Science, Electronics, or Electrical Engineering.
  • At least 3 years of experience in technical support for advanced networking and wireless solutions.
  • Expertise in authentication protocols (VoIP troubleshooting: SIP, SVP, H323), and process optimization techniques.
  • Strong multitasking skills and effective communication abilities to interact with diverse stakeholders.
  • A willingness to work flexible shifts and tackle complex challenges head-on.

Preferred Skills:

  • Enterprise Networking Expertise: Hands-on experience in planning, testing, implementing, and supporting wired and wireless technologies.
  • Certifications: CCIE, CWNA, ACCP, ACMP, ACMX, ACDX, RHEL.
  • Advanced knowledge of wireless protocols (802.11ax, Wi-Fi 6/7), RADIUS, PKI, and VPNs.
  • Proficiency in Linux, SQL, APIs, and troubleshooting tools (Wireshark, nmap).

Why Work with Estarta Poland?

  • Work with industry-leading technologies at the forefront of innovation and advancements.
  • Collaborate with top-tier professionals in a supportive and growth-focused environment.
  • Expand your expertise with opportunities to lead, innovate, and excel in a dynamic company culture.

Estimated Salary: $90,000 - $120,000 per year



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