Technical Support Specialist
1 miesiąc temu
Exciting Opportunity: Join Us as a Technical Support Expert in Advanced Networking Solutions
Are you passionate about cutting-edge networking technologies and ready to make an impact? We’re searching for a Technical Support Specialist to deliver exceptional solutions for enterprise networking and wireless technologies.
Your Role:
You’ll take center stage in enabling seamless technology by providing technical and operational support across various solutions. Your responsibilities will include:
Troubleshooting and resolving complex network and operational challenges.
Optimizing product performance and tailoring customer solutions.
Collaborating with engineering, QA, and customer teams to drive success.
Contributing to knowledge base articles and delivering technical training.
✈️ Occasionally traveling to provide hands-on expertise and technical insights.
What You Bring:
✅ A Bachelor’s degree in Computer, Electronics, or Electrical Engineering.
✅ 3+ years of experience in technical support for advanced networking and wireless solutions.
✅ Expertise in authentication protocols, VoIP troubleshooting (SIP, SVP, H323), and process optimization.
✅ Strong multitasking skills and the ability to communicate effectively with diverse stakeholders.
✅ A willingness to work in shifts and tackle challenges head-on.
Preferred Superpowers:
Enterprise Networking Expertise: Hands-on experience in planning, testing, implementing, and supporting wired and wireless technologies.
Certifications: CCIE, CWNA, ACCP, ACMP, ACMX, ACDX, RHEL.
Advanced knowledge of wireless protocols (802.11ax, Wi-Fi 6/7), RADIUS, PKI, and VPNs.
️ Proficiency in Linux, SQL, APIs, troubleshooting tools (Wireshark, nmap), and more
Why Join Us?
Work with industry-leading technologies at the forefront of innovation.
Collaborate with top-tier professionals in a supportive and growth-focused environment.
Expand your expertise with opportunities to lead, innovate, and excel.
Ready to take on this exciting challenge? Let’s connect and discuss how your skills align with this role
#Networking #TechnicalSupport #WirelessSolutions #TechCareers
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