Technical Support Specialist

4 tygodni temu

Katowice, Silesia, Polska Human4Human Recruitment Pełny etat

Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for handling customer issues related to our home WiFi Mesh Network solution.

Key Responsibilities:

  • Analyze and troubleshoot issues reported from the field that land in the development team's bucket.
  • Have a good understanding of the deployment environment and scenarios and be able to perform analysis of logs and device configurations of issues reported, to identify the cause or possible causes.
  • Also be able to browse code and gradually understand the code base and identify software fixes.

Requirements:

  • At least 4 years' experience in testing, triaging and issue resolution of software systems.
  • Good understanding of home WiFi network and networking concepts.
  • Ability to understand and write software in Python / scripting or similar languages.
  • Strong debugging and troubleshooting skills with ability to effectively use tools and techniques and root cause issues.
  • Ability to quickly learn intricacies of a new system by self-exploration and hands-on testing.
  • Working knowledge of Linux and software development & debugging tools.
  • Strong written and verbal communication in English and ability to work in a team.
  • Openness to work stationary on site in Katowice.

What We Offer:

  • Your salary will be highly correlated with your skills and mindset: from 10.000 up to 14.000 gross PLN.
  • A comprehensive benefits package that includes health insurance, and other perks designed to support your overall well-being and financial security.
  • An opportunity to work with cutting-edge electronical technologies and contribute to shaping the future of technological industry.
  • An access to training programs, and resources to help you grow and advance in your career.
  • An opportunity to broaden your horizons and gain valuable experience in diverse cultural settings.
  • A flexible work arrangements and initiatives to support employee well-being, ensuring you can thrive both professionally and personally.

Recruitment Process:

  1. Send your CV via application form or email: biuro@h4h.com.pl
  2. A phone call with H4H IT Consultant (15-30 minutes).
  3. A video call with our Partner's Tech Leader, to evaluate your skills (30-60 minutes).
  4. Discussion of the terms of cooperation.
  5. Onboarding alongside the experienced Team members.

About Our Recruitment Process:

Our recruitment process is designed to find the best fit for the role, while also ensuring that this position and company are the right match for you. We want to avoid situations where after a few months, you realize this isn't the job you expected. Each stage has its purpose – it helps us get to know you better and allows you to understand who we are as an employer and what we value.

We also want you to have the space to ask questions about long-term goals, workplace culture, and the vision of the team you will be working with. The process is flexible and adapted to your availability, ensuring that each step is transparent and comfortable.

How to Increase Your Chances of Success:

  • Tailor your CV and application – ensure they reflect the job requirements and the company's expectations. We value attention to detail.
  • Prepare for the process – research the company, industry, and position to present yourself in the best possible light.
  • Synchronize your availability – help us arrange interview times efficiently so that the process runs smoothly.
  • Prepare questions – ask questions that matter to you at each stage to gain a deeper understanding of the role, company, and our expectations.
  • Personalization matters – avoid using generic or copied applications. We appreciate sincerity and respect, and a genuine approach is key to success.

We want to get to know you as much as you will get to know us.

  • Technical Support Specialist

    2 tygodni temu

    Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etat

    Job DescriptionJob Title: Technical Support with DanishJob Summary: We are seeking a highly skilled Technical Support Specialist with Danish language proficiency to join our team at Antal Sp. z o.o. As a Technical Support Specialist, you will provide technical assistance to our Danish-speaking customers, utilizing your expertise in troubleshooting,...

  • Technical Support Specialist

    3 tygodni temu

    Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etat

    Job Summary: We are seeking a highly skilled Technical Support Specialist to provide technical assistance to our Danish speaking customers.Key Responsibilities:Provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging systems in Danish and English.Respond to...

  • Technical Support Specialist

    4 tygodni temu

    Katowice, Silesia, Polska Human4Human Recruitment Pełny etat

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for handling customer issues related to our home WiFi Mesh Network solution.Key Responsibilities:Analyze and troubleshoot issues reported from the field that land in the development team's bucket.Have...

  • Technical Support Specialist

    1 miesiąc temu

    Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etat

    As a Technical Support Specialist at Antal Sp. z o.o., you will play a crucial role in providing technical assistance to our Danish-speaking customers.You will:Collaborate with field engineers, technicians, and product support personnel to diagnose, troubleshoot, and resolve technical issues in Danish and English.Respond to complex technical queries and...

  • Technical Support Specialist

    3 tygodni temu

    Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etat

    At Antal Sp. z o.o., we're seeking a skilled Technical Support Specialist to join our Danish language team. As a Technical Support Specialist, you will play a crucial role in providing support and technical assistance to our Danish speaking customers.Key Responsibilities:Provide technical support to field engineers, technicians, and product support personnel...

  • Automation Support Specialist

    5 dni temu

    Katowice, Silesia, Polska Rockwell Automation Pełny etat

    Rockwell Automation, a global leader in industrial automation technology, is seeking an experienced and skilled Automation Support Specialist - Technical Expert to join our team.

  • Payment Technical Support Specialist

    4 tygodni temu

    Katowice, Silesia, Polska GR8 Tech Pełny etat

    At GR8 Tech, we're seeking a skilled Payment Technical Support Specialist to join our team. As a key member of our support team, you'll be responsible for ensuring seamless payment integrations and resolving technical issues related to transactions and product features.Key responsibilities include:Customizing and launching new payment methods, features, and...

  • Technical Support Specialist

    1 miesiąc temu

    Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etat

    Job Title: Technical Support with DanishAs a Technical Support Engineer at Antal Sp. z o.o., you will play a crucial role in providing technical assistance and support to our Danish-speaking customers.Key Responsibilities:Provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing,...

  • Technical Support Specialist

    3 tygodni temu

    Katowice, Silesia, Polska Rockwell Automation Pełny etat

    Rockwell Automation is a global leader in industrial automation technology, dedicated to helping manufacturers improve productivity, sustainability, and agility. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer experiences by troubleshooting and resolving complex technical issues in English and Spanish.The...

  • Technical Support Specialist with German

    3 tygodni temu

    Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etat

    Job Title: Technical Support with GermanJob Description:We are seeking a skilled Technical Support Specialist with German language skills to join our team at Antal Sp. z o.o. This role will involve providing technical support to internal and external customers, including end-user Operators, OEMs, Developers, System Administrators, Field Consultants, and...

  • Technical Support Specialist with German Fluency

    1 tydzień temu

    Katowice, Silesia, Polska Capgemini Polska Pełny etat

    About the CompanyAt Capgemini, we're a global leader in helping companies transform and manage their business by harnessing the power of technology.We're guided every day by our purpose of unleashing human energy through technology for an inclusive and sustainable future.Salary InformationCompetitive salary: approximately 45,000 PLN per month (based on...

  • Technical Support Specialist with German Language Skills

    4 tygodni temu

    Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etat

    Technical Support Specialist with German Language SkillsWe are seeking a highly skilled Technical Support Specialist with German language skills to join our team at Antal Sp. z o.o. This role will involve providing technical support to customers, resolving application and product issues, and working with our Visualization Software team to develop and...

  • Technical Support Specialist with German Language Skills

    4 tygodni temu

    Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etat

    Job Title: Technical Support Specialist with German Language SkillsWe are seeking a highly skilled Technical Support Specialist with German language skills to join our team at Antal Sp. z o.o. This role will involve providing technical support to customers, creating knowledgebase articles, and working with our Visualization Software team.Main...

  • Technical Support Specialist

    3 tygodni temu

    Katowice, Silesia, Polska Human4Human Recruitment Pełny etat

    Technical Support EngineerWe are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for handling customer issues related to our home WiFi Mesh Network solutions.Key Responsibilities:Handle customer issues related to our home WiFi Mesh Network solutionsAnalyze and troubleshoot issues...

  • Technical Support Specialist with German Language Expertise

    2 tygodni temu

    Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etat

    Technical Support with GermanWe are seeking a talented Technical Support Specialist with German language expertise to join our Visualization Software team. In this role, you will work with leading FactoryTalk OperationSuite software, providing technical support for our products to internal and external customers.Main ResponsibilitiesProvide technical support...

  • Technical Support Specialist

    4 tygodni temu

    Katowice, Silesia, Polska Epam Pełny etat

    About the RoleWe are seeking a highly skilled End-User Support Engineer to join our team at EPAM. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT infrastructure.Key ResponsibilitiesProvide timely and effective technical support to employees...

  • Technical Support Specialist with German Language Expertise

    3 tygodni temu

    Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etat

    As a Technical Support Specialist with German language expertise, you will be working closely with customers to resolve their application and product issues, ensuring they can maintain or improve their automation systems.Main Responsibilities:Provide technical support for our products to internal and external customersTeam member of our Visualization...

  • Automation Technical Support Specialist

    4 tygodni temu

    Katowice, Silesia, Polska Rockwell Automation Pełny etat

    At Rockwell Automation, we are a global technology leader focused on helping manufacturers be more productive, sustainable, and agile. Our team of problem solvers is dedicated to making a difference in the world.We are seeking a talented Technical Support Engineer to join our team. As a Technical Support Engineer, you will provide customer support by...

  • Technical Support Specialist

    4 tygodni temu

    Katowice, Silesia, Polska Epam Pełny etat

    Job DescriptionWe are seeking a highly skilled End-User Support Engineer to join our team at EPAM.The successful candidate will be responsible for providing technical support to our colleagues, resolving IT-related issues, and maintaining our IT infrastructure.Key ResponsibilitiesProvide technical assistance to employees regarding IT requests and...

  • Technical Operations Specialist

    3 tygodni temu

    Katowice, Silesia, Polska People Can Fly - Incuvo Pełny etat

    Job Opportunity: Technical Operations SpecialistWe are seeking a skilled Technical Operations Specialist to join our team. As a key member of our operations team, you will be responsible for setting up and maintaining DevOps practices to support all development activities and growing operations.Main Responsibilities:Developing and improving CI/CD tools and...