Cloud Customer Advocate
2 tygodni temu
This is an exciting opportunity to join the OVHcloud team as a Cloud Customer Advocate.
In this role, you will be responsible for providing exceptional customer support and resolving technical issues related to our web and cloud services.
You will work closely with our technical teams to diagnose and fix issues, and provide timely and effective solutions to our customers.
Your key responsibilities will include:
- Responding to customer inquiries and resolving technical issues via phone, email, and chat.
- Working collaboratively with technical teams to troubleshoot and resolve complex issues.
- Developing and maintaining a deep understanding of our products and services.
- Providing proactive support and consulting services to customers.
We are looking for a highly skilled and experienced individual who can provide top-notch customer support and technical expertise.
RequirementsTo be considered for this position, you must have:
- Fluent Polish and English language skills.
- Proven experience in a customer-facing technical support role.
- Strong technical knowledge of cloud computing and web services.
- Excellent communication and problem-solving skills.
We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.
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