Customer Service Platform Specialist

14 godzin temu


Aleja Pokoju Kraków, Polska HAYS Poland Pełny etat
About Hays IT Contracting

Hays IT Contracting is a business-to-business (B2B) cooperation that connects skilled IT specialists with the most engaging and technologically advanced projects on the market.

We have successfully matched over 500 contractors with clients through our platform, providing them with an opportunity to work on exciting projects.

Job Title: Sales/CRM Service

We are currently seeking a highly skilled Customer Service Platform Specialist to join our team. This role involves working on the Dynamics 365 CRM online platform and other related solutions.

The ideal candidate will be responsible for maintaining and further developing these systems, ensuring seamless functionality and user experience.

Key Responsibilities
  • Maintenance of the D365 CRM online platform, focusing on the Customer Service module
  • Maintenance and customization of the NAV Ticketing solution
  • Further development and customization of the NAV Ticketing solution
Requirements

To succeed in this role, you should possess:

  • A very good understanding of the D365 CRM online platform, particularly the Customer Service module
  • Sound practical experience in maintenance and customization of Microsoft 365 CRM Customer Service Module
  • High commitment and a strong sense of ownership
  • A willingness to work collaboratively as part of a team
  • Excellent organizational skills and ability to prioritize multiple tasks
  • Fluent English; communicative German is a significant advantage
Recruitment Process

The recruitment process will involve:

  • Verification of your CV by a Hays Recruiter
  • A technical conversation with our client
  • A welcome to the project once selected

Hays Poland sp. z o.o. is an employment agency registered with the Marshal of the Mazowieckie Voivodeship under number 361.



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