Global Master Data Management Director
1 tydzień temu
Swarovski seeks a seasoned professional to lead the Global Master Data Management (MDM) team. The ideal candidate will have experience in managing global data teams, driving delivery, and ensuring high-quality service levels.
About the Job
The successful candidate will be responsible for:
- Leading the MDM team to deliver exceptional results
- Acting as the escalation point for incidents and requests
- Ensuring defined service levels are met
- Meeting performance targets
- Keeping the team motivated and focused on the plan
- Supervising support team members and ensuring continuous knowledge building
About You
The successful candidate will have:
- Experience in managing global data teams
- Proven delivery track record in a similar role
- Excellent communication and socialization skills
- Ability to manage high-volume transactional ticket-flow processes
- Focus on client and client experience
- Direction and supervision skills
- High degree of accuracy and attention to detail
- Ability to analyze complex problems and make timely decisions
- Fluency in English (speaking and writing)
- Customer service and negotiation skills
- Continuous improvement mindset and process orientation
- Solution-oriented work approach
What We Offer
Swarovski offers a range of benefits, including:
- Private medical coverage
- Life insurance
- Employee Assistance Program
- MyBenefit program
- Employee social fund
- Recognition awards
- Swarovski products discounts
- Learning and development programs
- Volunteering leave
About Swarovski
Swarovski is a global leader in crystal-based products, with a rich heritage dating back to 1895. We are committed to delivering exceptional quality, craftsmanship, and customer service.
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