Global Master Data Management Director

1 tydzień temu


Gdańsk, Pomerania, Polska Swarovski Pełny etat

Swarovski seeks a seasoned professional to lead the Global Master Data Management (MDM) team. The ideal candidate will have experience in managing global data teams, driving delivery, and ensuring high-quality service levels.

About the Job

The successful candidate will be responsible for:

  • Leading the MDM team to deliver exceptional results
  • Acting as the escalation point for incidents and requests
  • Ensuring defined service levels are met
  • Meeting performance targets
  • Keeping the team motivated and focused on the plan
  • Supervising support team members and ensuring continuous knowledge building

About You

The successful candidate will have:

  • Experience in managing global data teams
  • Proven delivery track record in a similar role
  • Excellent communication and socialization skills
  • Ability to manage high-volume transactional ticket-flow processes
  • Focus on client and client experience
  • Direction and supervision skills
  • High degree of accuracy and attention to detail
  • Ability to analyze complex problems and make timely decisions
  • Fluency in English (speaking and writing)
  • Customer service and negotiation skills
  • Continuous improvement mindset and process orientation
  • Solution-oriented work approach

What We Offer

Swarovski offers a range of benefits, including:

  • Private medical coverage
  • Life insurance
  • Employee Assistance Program
  • MyBenefit program
  • Employee social fund
  • Recognition awards
  • Swarovski products discounts
  • Learning and development programs
  • Volunteering leave

About Swarovski

Swarovski is a global leader in crystal-based products, with a rich heritage dating back to 1895. We are committed to delivering exceptional quality, craftsmanship, and customer service.



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