HR Systems Integration and Escalation Specialist

23 godzin temu


Wrocław, Województwo dolnośląskie, Polska Fortive Corporate Pełny etat
Job Summary

We are seeking a highly skilled HR Systems Integration and Escalation Specialist to oversee the escalation process and provide support for system integrations.

Responsibilities:
  • Lead the escalation process within the HR Shared Services function, acting as the primary point of contact for complex or high-priority employee inquiries or issues.
  • Collaborate with HR teams, including HR Business Partners, Centers of Excellence, the Technology Team, and other stakeholders, to ensure timely and effective resolution of escalated and system integration matters.
  • Troubleshoot and resolve system integration failures, identifying root causes and implementing corrective actions.
Requirements:
  • Strong knowledge of HR systems, processes, and best practices.
  • Demonstrated experience in managing and resolving complex employee inquiries or issues.
  • Proven experience in complex issue and system integration resolution across multiple HR systems.


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