Advanced Infrastructure Support Specialist

1 miesiąc temu


Grunwaldzka C Gdańsk, Polska Aspire Systems Poland Pełny etat

Job Summary

We are seeking a highly skilled Advanced Infrastructure Support Specialist to join our team at Aspire Systems Poland. The ideal candidate will have several years of experience in supporting highly scalable applications and web services, with a strong understanding of open-source technologies such as Kubernetes, Prometheus, AlertManager, etc.

About the Role

This role involves working cross-functionally with customers and partners to address complex customer questions and drive incidents to resolution. You will troubleshoot, isolate, and resolve monitoring and alerting issues, specifically Prometheus and AlertManager, as well as complex Linux and networking-related issues.

Your Key Responsibilities

  • Analyze and categorize customer interaction trends to provide accurate and meaningful feedback to Engineering and SRE organizations.
  • Build knowledge base articles to share expertise with the team.
  • Participate in post-mortem reviews and drive ongoing improvement.
  • Oversight over minute details to drive operational excellence in every aspect of your work.
  • You will be expected to make significant contributions to company development objectives and goals.
  • You will work on complex issues, analyzing situations or data that require in-depth evaluation.
  • Your expertise and discretion will be required to think outside the box and resolve highly complex issues in a creative and effective way.

About Us

Aspire Systems Poland is a people-centric company that believes in fostering a friendly atmosphere and flat company structure. We value continuous growth and learning, offering opportunities for training, workshops, conferences, and peer reviews.

Our Benefits

  • Fully remote work option, or hybrid model.
  • A supportive team environment.
  • Ongoing feedback on performance.
  • Continuous growth opportunities.
  • Competitive salary: 65,000 PLN - 85,000 PLN per year (dependent on location).


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