Operational Excellence Expert

1 dzień temu


Łódź, Łódź Voivodeship, Polska Nordea Bank Pełny etat

Job Opportunity:

We are seeking an experienced Operational Excellence Expert to join our team at Nordea Bank. As an Operational Excellence Expert, you will play a key role in shaping our Operational Excellence culture, building Operational Excellence capability, and implementing Operational Excellence programs in our Know Your Customers (KYC) Services area.

About the Role:

You will be responsible for shaping and driving our Operational Excellence strategy, implementing Operational Excellence programs, and facilitating Kaizen events, Operational Excellence workshops, and other improvement initiatives. You will also support our KYC Services area in resolving issues through supporting or driving strategy Operational Excellence projects, Operational Excellence initiatives, and coaching, mentoring Problem Solving sessions.

Key Responsibilities:

  • Shape and drive Operational Excellence strategy and implement Operational Excellence programs
  • Shape and deploy Operational Excellence tools and methods (Daily Management, Problem Solving, VSM, Hoshin Planning, Gemba Walks, etc.)
  • Facilitate Kaizen events, Operational Excellence workshops, or other improvement initiatives
  • Support KYC Services area in resolving issues through supporting or driving strategy Operational Excellence projects, Operational Excellence initiatives, and coaching, mentoring Problem Solving sessions
  • Support building continuous improvement culture and mindset by sharing, implementing, and maintaining best practices
  • Actively collaborate with Operational Excellence communities and different senior stakeholders
  • Train and coach teams to build proper level of Operational Excellence capability in KYC Services
  • Lead the Operational Excellence Capability Community consisting of local Operational Excellence Drivers and Operational Excellence Champions in KYC Services

Requirements:

  • At least 3 years of relevant working experience in Operational Excellence or Lean area
  • Certified in a relevant field, like Nordea Operational Excellence Certifications, Lean Six Sigma Green Belt, or Lean Six Sigma Black Belt, is a benefit
  • Training and workshop facilitation skills
  • Communication skills related to Change management
  • Professional in English (both written and spoken)
  • Professional collaboration skills with your team members and stakeholders

About Us:

Nordea Bank is a leading financial institution in the Nordic region, committed to providing financial solutions to our customers. We are a dynamic and collaborative team, and we are looking for individuals who share our values of collaboration, ownership, passion, and courage.

Location:

This role can be based in Poland, Estonia, or Finland.



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