Operational Excellence Expert

1 miesiąc temu

Łódź, Łódź Voivodeship, Polska Nordea Bank Pełny etat

Job Opportunity:

We are seeking an experienced Operational Excellence Expert to join our team at Nordea Bank. As an Operational Excellence Expert, you will play a key role in shaping our Operational Excellence culture, building Operational Excellence capability, and implementing Operational Excellence programs in our Know Your Customers (KYC) Services area.

About the Role:

As an Operational Excellence Expert, you will be responsible for:

  • Shaping and driving Operational Excellence strategy and implementing Operational Excellence programs
  • Shaping and deploying Operational Excellence tools and methods
  • Facilitating Kaizen events, Operational Excellence workshops, and other improvement initiatives
  • Supporting our KYC Services area in resolving issues through supporting or driving strategy Operational Excellence projects, Operational Excellence initiatives, and coaching, mentoring Problem Solving sessions
  • Supporting the building of a continuous improvement culture and mindset by sharing, implementing, and maintaining best practices
  • Actively collaborating with Operational Excellence communities and different senior stakeholders
  • Training and coaching teams to build proper levels of Operational Excellence capability in our KYC Services area
  • Leading the Operational Excellence Capability Community consisting of local Operational Excellence Drivers and Operational Excellence Champions in our KYC Services area

About You:

We are looking for a collaborative, results-driven individual with strong observation, listening, and oral/written communication skills. You should be able to coach and mentor individuals on their personal transformation to Operational Excellence, collaborate with individuals at all levels within the organization, and demonstrate a right mindset and know-how to participate and support continuous improvement efforts.

Requirements:

  • At least 3 years of relevant working experience in Operational Excellence or Lean area
  • Certified in a relevant field, like Nordea Operational Excellence Certifications, Lean Six Sigma Green Belt, or Lean Six Sigma Black Belt, is a benefit
  • Training and workshop facilitation skills
  • Communication skills related to Change management
  • Professional in English (both written and spoken)
  • Professional collaboration skills with your team members and stakeholders

What We Offer:

As an Operational Excellence Expert at Nordea Bank, you will have the opportunity to work in a dynamic and collaborative team with great atmosphere, where your team members and stakeholders can be located in the Nordic countries, Poland, and Estonia. This role can be based in Poland, Estonia, or Finland.

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