Operational Excellence Manager
4 tygodni temu
As a key member of the Flint Group team, you will play a critical role in driving operational excellence within our organization. Your primary responsibility will be to analyze and improve existing processes, identifying areas of inefficiency and implementing strategies to enhance productivity and effectiveness.
- Process Analysis: Conduct thorough assessments of our current processes, gathering data and observing workflows to identify opportunities for improvement.
- Process Improvement Strategies: Collaborate with cross-functional teams to develop and implement process improvement initiatives, including redesigning workflows, implementing new technologies, and introducing best practices.
- Standardization and Documentation: Develop and implement standardized procedures, policies, and guidelines to ensure consistency and clarity throughout the organization.
- Training and Development: Provide training and coaching to staff on new processes, procedures, and tools, ensuring that employees understand and adhere to improved administrative processes.
- Performance Monitoring: Establish key performance indicators (KPIs) to measure the effectiveness of processes and regularly monitor and analyze data to identify trends and make data-driven decisions.
- Technology Implementation: Identify and implement technology solutions to automate and streamline processes, including evaluating and selecting software applications, overseeing implementation, and providing training and support to users.
- Change Management: Lead and manage change initiatives related to processes, communicating changes to stakeholders, addressing concerns, and ensuring smooth transition and adoption of new processes.
- Stakeholder Management: Collaborate with various stakeholders, including department heads, executives, and administrative staff, to gain buy-in and support for process improvement initiatives.
- Risk Assessment and Mitigation: Identify potential risks and challenges associated with process improvements and develop mitigation strategies to minimize disruptions and ensure smooth implementation.
- Continuous Improvement: Promote a culture of continuous improvement within the SSC function, encouraging feedback, soliciting suggestions, and fostering innovation to identify new opportunities for process optimization.
We are seeking a highly skilled and experienced professional with a proven track record in process improvement and change management. The ideal candidate will have a minimum of 4 years of experience in a similar role in an SSC or COE, with expertise in Lean and Agile methodologies and tools.
The successful candidate will be a process guru with excellent project management and change management skills, as well as strong technical skills and a passion for efficiency improvement through standardization and digitalization solutions.
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for process improvement, we encourage you to apply for this exciting opportunity.
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