Cybersecurity Incident Response Specialist

7 dni temu

Kraków, Lesser Poland HSBC Service Delivery Pełny etat
About HSBC Service Delivery

HSBC Service Delivery is a leading financial institution providing innovative solutions for individuals and businesses worldwide.

Career Opportunity

Global Cybersecurity Operations (GCO) is a critical function within HSBC, responsible for detecting and responding to information and cybersecurity threats across the globe.

This role is part of the Information Protection Team (IPT), which acts as a strategic response function on a 24x7x365 basis, handling data-related incidents resulting from high-severity events and confirmed incidents.

The team's mission is to ensure containment of the issue while maintaining close liaison with relevant internal and external parties to ensure an effective risk treatment plan is in place.

This mission is critical to the protection of HSBC customers, the HSBC brand, shareholder value, as well as HSBC information and financial assets.

Key Responsibilities
  1. Manage the response to Data Breach events and incidents across the globe, taking responsibility for the timely mitigation of data-related risks and cyber-threats.
  2. Coordinate the actions of multiple business units during the response to Data Breach events and incidents.
  3. Provide timely and relevant updates to appropriate stakeholders and decision-makers during data loss incidents.
  4. Cultivate close working relationships with regional Data Protection Officers, Cybersecurity leads, Business Information Risk Officers (BIROs), and Risk Managers whose support and knowledge are vital in delivering the remediation of security data incidents.
  5. Follow detailed processes and procedures to analyse, respond to, and/or escalate Data Breaches.
  6. Support information security incidents through to eradication and feedback lessons learned, into improved cyber resilience.
  7. Identify and develop new ideas to enhance our detection capability (use cases) and mitigations (playbooks).
  8. Collaborate with the wider Cybersecurity (and IT) teams.
Requirements
  1. 3+ years of experience in similar cyber security analyst roles.
  2. Strong problem-solving, investigative skills, and trouble-shooting skills.
  3. Fluent English, strong communication, and interpersonal skills, with proven ability to communicate technical topics to diverse audiences.
  4. Experience within an enterprise-scale organisation; including hands-on experience of complex data centre environments, preferably in the finance or similarly regulated sector.
  5. Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one.
  6. Good level of knowledge of GDPR requirements and regulations.
  7. Understanding of common operating systems and platforms.
  8. Knowledge of common log management suites, Security Information and Event Management (SIEM) tools, use of "Big Data" and Cloud-based solution for the collection and real-time analysis of security information.
Benefits
  1. Competitive salary.
  2. Annual performance-based bonus.
  3. Additional bonuses for recognition awards.
  4. Multi-sport card.
  5. Private medical care.
  6. Life insurance.
  7. One-time reimbursement of home office set-up (up to 800 PLN).
  8. Corporate parties & events.
  9. CSR initiatives.
  10. Nursery discounts.
  11. Financial support with trainings and education.
  12. Social fund.
  13. Flexible working hours.
  14. Free parking.
Recruitment Process
  1. Online behavioural test.
  2. Telephone screen.
  3. Zoom interview with the hiring manager.

We are looking to hire suitable candidates for this role. If your CV meets our criteria, you should expect the following steps in the recruitment process.

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