Senior Technology Service Manager and IT Owner

1 dzień temu


Kapelanka Kraków, Polska Antal Sp. z o.o. Pełny etat

At Antal Sp. z o.o., we are seeking a seasoned professional to fill the role of Senior Technology Service Manager and IT Owner. This position offers an exciting opportunity to work with our Global Operations and Automation (GO&A) team, contributing to the delivery of innovative products and solutions.

The successful candidate will be responsible for IT Service Ownership and Management, with a focus on strategic planning, service requirement forecasting, and onboarding of new services. They will also provide expertise in Service Management, supporting best practices and quality standards across multiple disciplines.

A key aspect of this role is building strong relationships with business users and management in supported sites, including cross-country best practices meetings. The ideal candidate will possess strong analytical and lateral thinking abilities, as well as experience in IT Service Management and solid knowledge of ITIL methodologies.

We offer a competitive salary range of 150-170 PLN/hour, commensurate with experience. Our Krakow office provides a dynamic work environment, with flexible working arrangements to accommodate your needs.

To succeed in this role, you will need:

  • Proficient English communication skills, both verbal and written
  • Strong analytical and lateral thinking abilities
  • Experience in IT Service Management, with solid knowledge of ITIL methodologies
  • ServiceNow experience is required
  • Adaptable team player, comfortable with change

We look forward to receiving your application



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