Customer Service Representative
5 dni temu
We are looking for a skilled Customer Service Representative to provide top-tier assistance to our valued customers through phone, email, and chat.
This role requires delivering exceptional customer service and technical support, resolving contract and billing inquiries, and ensuring a seamless customer experience.
- Handle customer inquiries related to contracts, billing, and technical issues.
- Provide first and second-line support to both B2B and B2C clients.
- Process customer complaints with professionalism and empathy.
The ideal candidate will have fluent Finnish (C1 level) and English (B2 level) language skills, at least 6 months of experience in customer service, strong communication skills, and basic administrative and technical knowledge.
We offer a dynamic, high-energy work environment, professional training and development opportunities, competitive salary, benefits, and career growth prospects within an international company.
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