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Customer Service Representative

2 tygodni temu


Warszawa, Mazovia, Polska BrainRocket Limited Pełny etat

At BrainRocket, we're driven by a passion for innovation and a commitment to excellence. We believe that our customers are the heart of our business, and that's why we're looking for a talented Customer Service Representative to join our team.

Main Responsibilities:
  • We're seeking a highly skilled professional who can provide exceptional support to our customers through online chats and emails.
  • The ideal candidate will possess a prompt and empathetic attitude towards customers, with a strong focus on resolving their complaints efficiently.
  • Maintaining in-depth knowledge of our products is crucial, as it enables us to answer customer questions confidently and effectively.
  • A successful candidate will ensure customer satisfaction by providing professional support and ensuring that customers receive timely assistance.
  • Fluency in both written and spoken Greek and English is essential, as well as a proactive attitude with a knack for customer support and sales.
  • Excellent communication and negotiation skills are also necessary to excel in this role.
  • A strong attention to detail is vital in order to deliver high-quality support to our customers.
Why choose BrainRocket?
  • We offer decent remuneration and flexible work hours (shifts).
  • Career and professional growth opportunities within the company make us an attractive choice.
  • Our international team environment fosters collaboration and diversity.