Technical Solutions Expert
3 dni temu
Arista Networks is a leader in data-driven, client-to-cloud networking for large data center, campus and routing environments.
Job DescriptionWe are seeking world-class technical solutions engineers to support our products and solutions. A Technical Solutions Engineer at Arista is equivalent to a Tier 3 TAC or Escalation Engineer in most support organizations.
Key Responsibilities- Respond to customer product inquiries via telephone or email.
- Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility issues.
- Troubleshoot problems with hardware equipment and software applications and recommend corrective action.
- Working knowledge of the networking industry, products, and protocols.
- Minimum of 3+ years of hands-on experience and a combination of designing, deploying, configuring, supporting, troubleshooting, debugging and administering of network protocols and technologies.
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