Aktualne oferty pracy związane z Technical Support Expert - Kraków, Lesser Poland - Allvue Systems, LLC
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Technical Support Expert
6 dni temu
Kraków, Lesser Poland Cpl Pełny etatAbout the RoleThis is an exciting opportunity for a Technical Support Expert to work with an international company and contribute to the success of our IT Service Desk team. You will be handling a wide range of technical issues and providing timely resolutions to ensure customer satisfaction.
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Technical Support Specialist
22 godzin temu
Kraków, Lesser Poland TN Poland Pełny etatJob Description:We are seeking a skilled Technical Support Specialist to join our team in Krakow. As a member of our technical support team, you will provide second-line user support for various devices and be responsible for troubleshooting and resolving technical issues.Responsibilities:Provide technical expertise to customers via phone, email, or...
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Kraków, Lesser Poland TN Poland Pełny etatJob OverviewWe are seeking a highly skilled IT support engineer to join our team. As a technical support expert, you will be responsible for providing top-notch support to our global Cisco clients. Your expertise in network security and support will enable you to tackle complex technical issues and drive business growth.Key Responsibilities- Provide...
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Technical Support Expert
9 godzin temu
Kraków, Lesser Poland EPAM Systems Pełny etatAt EPAM Systems, we are seeking a skilled Senior Application Support Engineer to play a vital role in our Customer Success Team.This position offers an exciting opportunity for you to leverage your analytical skills to quickly and accurately resolve complex customer issues.The ideal candidate will have experience in technical support or application support...
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Technical Support Expert
3 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the JobWe're looking for a talented multilingual individual to become a valued member of our Global Technical Support Team in Poland. As a Technical Support Engineer, you will play a crucial role in providing excellent technical support and enabling successful user outcomes through a proactive, services-based business model that aligns with our users'...
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Customer Support Expert
22 godzin temu
Kraków, Lesser Poland TN Poland Pełny etatJob Overview:We are seeking a Customer Support Expert to join our team in Krakow. As a key member of our technical support team, you will provide excellent customer service and technical support to customers.Key Responsibilities:Respond to customer inquiries and provide timely resolutions to technical issues.Collaborate with internal teams to identify and...
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Integration Technical Support Expert
14 godzin temu
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Support Operations Expert
5 dni temu
Kraków, Lesser Poland Stefanini EMEA Pełny etatAbout the PositionWe are looking for a skilled Support Operations Expert to join our support team. The successful candidate will provide technical support to our clients, working closely with internal teams to identify and resolve customer issues.Your primary goal will be to deliver exceptional technical support, ensuring our clients receive timely and...
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Technical Customer Support Expert
14 godzin temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the RoleThis position is an excellent opportunity for a talented technical professional to join our team and contribute to the success of our customers.You will be responsible for providing high-quality technical support, collaborating with internal teams, and developing valuable resources for our clients.To succeed in this role, you will need to...
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Technical Product Expert
5 dni temu
Kraków, Lesser Poland Intuition Machines Pełny etatWe're looking for a highly skilled Senior Technical Support Engineer to join our team at Internetwork Expert. As a key member of our support organization, you will be responsible for providing exceptional technical support to our enterprise customers, leveraging your software development expertise to deliver timely and effective solutions.About UsWe're a...
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Remote Technical Expert
5 dni temu
Kraków, Lesser Poland Aristocrat Interactive Pełny etatWe are seeking a highly skilled Remote Technical Expert to join our team at Aristocrat Interactive. As a key member of our technical operations group, you will be responsible for providing high-level technical support to internal and external customers.Main Responsibilities:Provide Tier 3/4 services for internal and external entities, meeting customer SLAs...
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Technical Support Specialist Middleware
2 dni temu
Kraków, Lesser Poland HOMESTEAD PROPERTY MANAGEMENT SERVI Pełny etatJob DescriptionWe are looking for a Technical Support Specialist Middleware who can provide expert-level technical support for our middleware systems. The successful candidate will have a strong background in middleware technologies and experience working with IBM on troubleshooting.Key Responsibilities:Implementation of changes and performance tuning in the...
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C++ Technical Expert
3 dni temu
Kraków, Lesser Poland DCG Poland Pełny etatAbout UsAt DCG Poland, we understand that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. We are currently looking for a C++ Technical Expert to join our team.Responsibilities:Design and develop application functionality and customize existing...
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Technical Support Expert
5 dni temu
Kraków, Lesser Poland Billtrust Pełny etat**Job Overview:**As a Technical Customer Support Specialist at Billtrust, you will serve as the first point of contact for our B2B customers, troubleshooting technical issues and responding to inquiries. You'll collaborate with internal teams to share insights, advocate for customers, and help enhance our SaaS products and processes.Master the functionality...
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Technical Support Specialist
5 dni temu
Kraków, Lesser Poland FUN CRAFTERS SP. Z O O. Pełny etatCompany OverviewFun Crafters, a passionate gaming community, seeks an experienced IT professional to join our team. With over a decade of expertise in crafting engaging mobile games, we're committed to creating unforgettable gaming experiences.Job DescriptionWe're looking for a skilled technical support specialist to provide expert-level assistance to our...
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Tech Support Expert
3 dni temu
Kraków, Lesser Poland Forward Thinking Systems Polska Sp. z o.o. Pełny etatAs a Tech Support Expert at Forward Thinking Systems Polska Sp. z o.o., you will have the opportunity to work with cutting-edge fleet management and tracking solutions.Key AccountabilitiesProvides technical service-related operations to our clients, working directly with customers and internal teams.Manages and resolves technical issues, provides product...
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Cybersecurity Technical Support Specialist
14 godzin temu
Kraków, Lesser Poland TN Poland Pełny etatJob DescriptionYou will play a crucial role in our mission to provide the best cybersecurity solutions by working directly with valued customers to address their complex post-sales concerns.Your Key Responsibilities:Provide technical support to customers and partners, ensuring timely and effective resolutions to their issues.Collaborate with cross-functional...
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Customer Support Expert
3 dni temu
Kraków, Lesser Poland Cornerstone Research Pełny etatWe're seeking a talented Customer Support Expert to join our team at Cornerstone Research.About the Role:This position involves providing world-class support to our global customer base through various channels, including phone and Salesforce cases. As a key member of our support team, you will be responsible for delivering exceptional customer experiences...
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Technical Configuration Expert
7 dni temu
Kraków, Lesser Poland Heineken Pełny etatWe are looking for a highly skilled Technical Configuration Expert to join our Digital & Technology Team at Heineken. As a key member of the Global Deployment team, you will be responsible for configuring business processes across various technologies.Your primary focus will be on customizing software applications, developing configuration rules, and...
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Technical Helpdesk Expert
5 dni temu
Kraków, Lesser Poland FUN CRAFTERS SP. Z O O. Pełny etatWe're not just another gaming company; we're a passionate community of innovators with expertise in crafting engaging mobile games. With a decade of experience, we've carved our path in the gaming industry.Our team welcomes creatives who want to shape the future of mobile gaming. Your ideas will be valued and implemented in our collaborative...
Technical Support Expert
2 tygodni temu
Allvue Systems is revolutionizing the alternative investment industry with cutting-edge financial software solutions. We're seeking an experienced Technical Support Expert to join our team and provide top-notch support to our clients. As a key member of our team, you will be responsible for troubleshooting and resolving technical issues related to our software applications.
Responsibilities- Manage incident handling: Ensure accurate logging of incidents, proper categorization, and timely resolution of support tickets.
- Collaborate closely with product and engineering teams to resolve issues and enhance the overall user experience.
- Conduct root cause analysis to identify recurring issues and implement long-term solutions.
- Exceptional problem-solving and analytical skills, with the ability to communicate complex concepts to both technical and non-technical audiences.
- Strong leadership and organizational skills, with experience working in a fast-paced environment.
- Familiarity with BI tools such as Power BI, SSRS reports, and DW/ETL processes.
- Mid-level SQL knowledge (SQL scripting/writing skills to debug and resolve SQL code).
- Experience with Confluence and Jira ticketing systems would be an advantage.
