Aktualne oferty pracy związane z Customer Journey Expert - Katowice, Silesia - Reply Group
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Customer Journey Expert
3 tygodni temu
Katowice, Silesia, Polska Inghubspoland Pełny etatCustomer Journey Expert - Project ManagerJoin to apply for the Customer Journey Expert - Project Manager role at ING Hubs Poland.Be among the first 25 applicants.We Are Looking For You, If Youhave experience with public cloud (preferably GCP) and building platforms on top of it,have a strong experience in project management in IT regarding differentiated...
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Customer Journey Expert
2 tygodni temu
Katowice, Silesia, Polska Inghubspoland Pełny etatING Hubs Poland is hiringWe Are Looking For You, If Youhave proven experience as a Product Manager or similar role,have strong understanding of product lifecycle management,have excellent communication and presentation skills,have the ability to work effectively with cross-functional teams,have strong problem-solving skills and attention to detail.You'll Get...
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Customer Journey Expert
2 tygodni temu
Katowice, Silesia, Polska ING Hubs Poland Pełny etatWe Are Looking For You, If Youhave experience with public cloud (preferably GCP) and building platforms on top of it,have a strong experience in project management in IT regarding differentiated technological stacks,have a mindset of an organizer and work by getting things done by building relationships and convincing people,have worked with different...
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Customer Service Expert
1 tydzień temu
Katowice, Silesia, Polska Teleperformance Poland Pełny etatJob OverviewWe are seeking a highly skilled Customer Service Expert to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to German-speaking business customers.
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Journey Mapping Specialist
2 tygodni temu
Katowice, Silesia, Polska Inghubspoland Pełny etatAre you passionate about digital transformation and customer experience? Do you have a knack for designing innovative products and services?We are looking for a Customer Experience Strategist to join our team at ING Hubs Poland and contribute to the development of unified service portals.Our ideal candidate has experience in customer journey mapping, user...
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Luxury Automotive Customer Experience Expert
3 dni temu
Katowice, Silesia, Polska Minacs Pełny etatCustomer Experience Expert WantedWe are seeking a highly skilled Luxury Automotive Customer Experience Expert to join our team. In this role, you will be responsible for providing exceptional customer service to clients across a range of industries, including the automotive sector.ResponsibilitiesProvide expert-level customer support via phone, email, and...
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Customer Service Expert
4 dni temu
Katowice, Silesia, Polska SolarEdge Technologies Pełny etatSolarEdge Technologies is a leading provider of smart energy solutions, and we're seeking a Customer Service Expert to join our team.As a member of our Technology & Innovation group, you will contribute to the development of cutting-edge technologies that enable efficient energy management.About the Job:We are seeking an experienced customer service...
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Digital Transformation Expert
7 dni temu
Katowice, Silesia, Polska Vaillant Group Pełny etatDo you want to be part of a digital transformation journey and help shape the future of our company? We are seeking a skilled Digital Transformation Expert to join our local development team in Poland.About the TeamOur team is responsible for developing and implementing software solutions that drive business growth and improve customer experience.We work...
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English and Danish Customer Service Expert
4 dni temu
Katowice, Silesia, Polska TN Poland Pełny etatTN Poland is a leading recruitment agency dedicated to providing innovative staffing solutions to Polish and global enterprises.About the JobWe are seeking an experienced English and Danish Customer Service Expert to join our team and provide exceptional customer service to Danish-speaking clients.The successful candidate will be responsible for responding...
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Software Development Expert
2 godzin temu
Katowice, Silesia, Polska Vaillant Group Pełny etatAt Vaillant Group, we're passionate about creating sustainable heating solutions and fostering a culture of flexibility.We're seeking an experienced Software Development Expert to join our Smart Customer Solution team. As a key member of our department, you'll be responsible for developing software platforms that compose an integrated customer journey.Your...
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Katowice, Silesia, Polska Minacs Pełny etatWe are seeking a highly motivated and organized individual to join our Customer Service Team in Katowice. As an Italian Language Customer Service Representative, you will be responsible for handling customer inquiries and resolving any issues that may arise during the customer's journey.You will work closely with our internal stakeholders to ensure that...
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Customer Support Expert in Technical Environment
2 tygodni temu
Katowice, Silesia, Polska Gdziepracujemy Pełny etatGdziepracujemy is looking for a Customer Support Expert in a Technical Environment to join our team. As a customer support specialist, you will be responsible for providing high-quality support to customers who communicate in German.The role involves supporting customers with security cameras and system usage, handling incoming and outgoing calls and...
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Photovoltaic Technical Expert
10 godzin temu
Katowice, Silesia, Polska Growatt New Energy Pełny etatPhotovoltaic Technical ExpertWe are looking for a highly skilled Photovoltaic Technical Expert to join our team at Growatt New Energy. As a technical expert, you will be responsible for configuring and troubleshooting our products to resolve customer technical issues.Key Responsibilities:Configure and troubleshoot Growatt products to resolve customer...
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Global Customer Care Representative
5 dni temu
Katowice, Silesia, Polska TN Poland Pełny etatThe RoleThis is an exciting opportunity to join our customer-facing team as a Customer Service Representative, providing expert support to clients across the globe. As a key member of our team, you'll be responsible for delivering exceptional service, resolving complex issues, and building strong relationships with our clients.You'll work closely with our...
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Customer Technology Consultant
2 tygodni temu
Katowice, Silesia, Polska TN Poland Pełny etatWe are looking for a talented Customer Technology Consultant to join our team at SolarEdge. As a key member of our customer support team, you will provide expert technical assistance to clients, ensuring their technical needs are met and they have a seamless experience with our products.Your responsibilities will include:Providing proactive technical support...
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Customer Support Expert
1 tydzień temu
Katowice, Silesia, Polska TN Poland Pełny etatJob OverviewThe Customer Care Representative position at TN Poland involves serving as the primary point of contact for customers in Europe, providing accurate information and guidance via dedicated chat.This role requires strong organizational skills, attention to detail, and a positive attitude to ensure an excellent customer experience.FedEx is committed...
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Customer Experience Specialist
1 tydzień temu
Katowice, Silesia, Polska Tesla Pełny etatJob SummaryWe are seeking a skilled Sales Advisor to join our team. The successful candidate will have excellent communication and product knowledge skills, with the ability to build strong relationships with customers.Main ResponsibilitiesBe a product expert for Tesla vehicles and technologies.Deliver exceptional customer service by understanding each...
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Tesla Product Expert
2 dni temu
Katowice, Silesia, Polska Tesla Pełny etatJob Summary: As a Sales Advisor at Tesla, you will play a crucial role in supporting customers on their journey to owning a Tesla vehicle.Key Responsibilities:Provide exceptional customer service by understanding each customer's needs and preferences.Guide clients through the sales process, including financing options, trade-in, delivery timelines.Be a...
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Katowice, Silesia, Polska Gdziepracujemy Pełny etatResponsibilitiesAs a Customer Service Specialist, your responsibilities will include:Providing expert advice to customers on Volkswagen Group's products and services.Escalating complex customer issues to senior team members or management as needed.Participating in ongoing training and development programs to enhance product knowledge and technical...
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Aviation Customer Service Expert
1 tydzień temu
Katowice, Silesia, Polska Convergys Pełny etatWe are seeking a multinational contact centre agent to join our team in Katowice. As a member of our team, you will be responsible for providing exceptional customer service to clients across the globe.We specialize in creating exceptional customer experiences and driving digital transformation for some of the world's biggest and best companies. Our benefits...
Customer Journey Expert
2 tygodni temu
About Reply
">As a Digital Marketing specialist, we offer expertise in analytics, attribution modeling, marketing automation, lead management, SEO and performance media, as well as AdTech/MarTech projects.
">We create innovative digital experiences by combining effective solution design with innovative Marketing and E-Commerce Cloud Technology.
">Our services range from analysis of business and marketing KPIs to design of processes and Customer Journeys, implementation and operation of Marketing Cloud Solutions.
">About the Job
">In this role, you'll be responsible for building and maintaining strong, long-term relationships with assigned clients.
">Collaborate with clients to understand their business goals and develop customized digital marketing strategies to achieve them.
">Work closely with internal teams (creative, content, technical) to ensure timely delivery of projects and campaigns.
">Manage client budgets, ensuring efficient allocation of resources to maximize ROI.
">Stay up-to-date with industry trends, competitor activities, and emerging digital marketing technologies to provide clients with innovative solutions.
">Qualifications
">Required skills and qualifications include university studies in marketing, business, communications or related field, combined with at least 5 years experience from a digital agency and strong understanding of project management, digital technologies and Microsoft Office.
">Excellent German and English skills, along with a curious, enthusiastic approach to new challenges and strong communication skills, are essential.
">Your Success Factors
">Success in this role requires excellent analytical and problem-solving skills, creativity, and ability to work well under pressure.
">Effective communication and relationship-building skills are crucial for success.
">What We Offer
">We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
">