Product Design Leader

3 dni temu


Kraków, Lesser Poland Zendesk Pełny etat

As a senior product designer at Zendesk, you will play a key role in shaping the design culture and driving impactful design strategies that align with business objectives.

Key Responsibilities:
  • Strategic Leadership:
    • Create and execute design strategies that support Zendesk's business goals and market demands.
    • Identify opportunities for differentiation and competitive advantage through design thinking.
    • Collaborate with executive leadership to champion design innovation and influence strategic decision-making.
  • Impact & Innovation:
    • Drive design impact across the organization by embedding customer-centric practices.
    • Evaluate design effectiveness through metrics and feedback, continuously enhancing impact and fostering innovation.
  • Communication & Collaboration:
    • Articulate vision and strategies effectively to teams and senior stakeholders.
    • Foster collaboration across departments to facilitate productive partnerships and alignment.
    • Promote inclusive communication practices, embedding diversity, equity, and inclusion principles into all interactions.
  • Team Leadership & Development:
    • Inspire and lead design teams, nurturing a culture of continuous learning and customer focus.
    • Serve as a mentor and advisor, supporting managers and senior staff in their leadership roles.
    • Develop initiatives to create a more equitable and inclusive work environment.

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