IT Support Services Provider

4 dni temu


Warszawa, Mazovia, Polska TestYantra Software Solutions Pełny etat

About Us:

TestYantra Software Solutions is a leading provider of IT services, dedicated to delivering high-quality solutions to our clients.

We are seeking a highly skilled IT Support Services Provider to join our team and assist in the management and support of desktops, laptops, and mobile devices.

Key Responsibilities:

  • Diagnose and resolve hardware/software issues for end-user devices.
  • Deploy, configure, and maintain desktops, laptops, and mobile devices.
  • Support common applications including Microsoft products, VPN, and collaboration tools.
  • Manage device imaging, security compliance, and asset tracking.
  • Assist in IT projects, upgrades, and system migrations.
  • Provide user training and liaise with vendors.
  • Utilize ITSM tools (ServiceNow, JIRA) for incident tracking.

Required Skills & Experience:

  • Proficiency in English
  • Expertise in Windows, macOS, and mobile OS (iOS/Android).
  • Proficiency in Microsoft 365, remote desktop, and endpoint management tools.
  • Experience with SCCM, MDT, or similar imaging tools.
  • Strong troubleshooting, problem-solving, and communication skills.
  • ITIL knowledge and familiarity with incident management.
  • Ability to work independently and prioritize tasks effectively.

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