Financial Market Specialist
4 dni temu
About the Role
We are a global leader in the financial services industry and a FTSE company currently recruiting for a Trading Services Analyst with a genuine interest in learning more about the financial markets. Our team is looking for individuals who share our passion for delivering world-class client service and have a strong desire to learn and grow within the company.
Job Description
- Providing front-line support to clients across various channels, including phone, email, web chat, and social media.
- Answering queries from clients on all products and platforms, resolving trade-related issues and disputes.
- Dealing and executing trades for clients over the phone after receiving relevant training.
- Assisting clients with technical issues related to our front-end platforms and chart packages.
- Conducting audit checks and performing administrative tasks for clients.
- Participating in and leading local and international projects or initiatives, which will provide valuable experience and knowledge of financial markets, stock exchanges, macro-economic events, and various financial instruments.
Requirements
- Fluency in primary support languages: French (written and spoken)
- Fluent competency in English (verbal and written)
- Excellent interpersonal and communication skills
- A logical and analytical approach to problem-solving
- Confidence to employ basic maths skills, particularly mental arithmetic.
- Strong organisational and time management skills
- Ability to work under pressure
- Literacy in MS Office.
- Experience of working within a financial or banking environment, or experience of working in a client servicing team or sales
- Good working knowledge of any additional European language would be a distinct advantage.
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