Financial Market Specialist

4 dni temu


Kraków, Lesser Poland TN Poland Pełny etat

About the Role

We are a global leader in the financial services industry and a FTSE company currently recruiting for a Trading Services Analyst with a genuine interest in learning more about the financial markets. Our team is looking for individuals who share our passion for delivering world-class client service and have a strong desire to learn and grow within the company.

Job Description

  • Providing front-line support to clients across various channels, including phone, email, web chat, and social media.
  • Answering queries from clients on all products and platforms, resolving trade-related issues and disputes.
  • Dealing and executing trades for clients over the phone after receiving relevant training.
  • Assisting clients with technical issues related to our front-end platforms and chart packages.
  • Conducting audit checks and performing administrative tasks for clients.
  • Participating in and leading local and international projects or initiatives, which will provide valuable experience and knowledge of financial markets, stock exchanges, macro-economic events, and various financial instruments.

Requirements

  • Fluency in primary support languages: French (written and spoken)
  • Fluent competency in English (verbal and written)
  • Excellent interpersonal and communication skills
  • A logical and analytical approach to problem-solving
  • Confidence to employ basic maths skills, particularly mental arithmetic.
  • Strong organisational and time management skills
  • Ability to work under pressure
  • Literacy in MS Office.
  • Experience of working within a financial or banking environment, or experience of working in a client servicing team or sales
  • Good working knowledge of any additional European language would be a distinct advantage.


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