Technical Operations Manager

1 tydzień temu


Aleja Pokoju Kraków, Polska Intellias Pełny etat

As a leading multinational telecommunications company, we provide a comprehensive range of services including mobile and fixed-line telephony, broadband, and IT solutions. Headquartered in Europe, our global presence serves millions of customers across various markets with a strong emphasis on innovation and digital transformation.

We are seeking an experienced Technical Operations Manager to oversee the uninterrupted operation of a key application serving millions of users.

The successful candidate will be responsible for

  • Coordinating the TechOps team to ensure seamless application performance
  • Managing deployments from preparation to implementation and testing
  • Supporting management information calls and root cause analysis
  • Overseeing budget and license management
  • Collaborating with ~ 40 Scrum Teams and 50+ partner systems
  • Rolling out and going live with interfaces
  • HF and large releases
  • Maintenance and monitoring
  • Adapting to out-of-office times and on-call shifts

To succeed in this role, you will require:

  • 4+ years of experience in managing ops teams in telecom projects (OSS/BSS experience)
  • Experience in Agile team management
  • A deep understanding of Agile methodology
  • Planning and monitoring product deployments/roll-outs experience
  • Management experience in ELK, Kibana, Prometheus, Grafana
  • A thorough knowledge of CI/CD (Gitlab, ArgoCD), AWS Platform engineering (EC2, EKS, Lambda, Route53, RDS)

This is a fantastic opportunity to drive innovation and ensure top-tier performance for critical applications used by millions worldwide. As a Global IT Project Lead at Intellias, you will be part of a collaborative, cutting-edge environment dedicated to excellence and growth.

We are committed to being an equal opportunity employer, fostering equity, diversity, and inclusion. We welcome and celebrate the differences of all qualified applicants. Estimated salary: $120,000 - $180,000 per annum based on your experience and qualifications.



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