Aktualne oferty pracy związane z Customer Service Professional with French Language Expertise - Kraków, Lesser Poland - Capita
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Kraków, Lesser Poland TN Poland Pełny etatFrench Language Financial Services ProfessionalWe are seeking a highly skilled French Language Financial Services Professional to join our team at TN Poland. As a key member of our support group, you will be responsible for delivering exceptional customer service to our global clients.Your primary focus will be on providing front-line support through various...
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Kraków, Lesser Poland beBee Careers Pełny etatWe are looking for a Customer Service Representative with Language Skills to join our team. As a customer-focused professional, you will be responsible for delivering exceptional customer service and support through various channels.Your primary duties will include analysing and resolving customer queries, sharing information on administrative and technical...
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Kraków, Lesser Poland Capita Pełny etatCustomer Service Agent with French (future opportunity)Attention prospective candidates: We are currently advertising this role to establish a pool of interested talent within customer service area for future openings. Interested individuals are encouraged to register their interest by applying for the role. We will reach out to you as soon as the right...
Customer Service Professional with French Language Expertise
3 tygodni temu
We are seeking a skilled Customer Service Professional to join our team, who is fluent in French and possesses excellent communication skills. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various channels.
Your primary duties will include:
- Supporting customers via phone, email, or other digital platforms
- Analysing and resolving customer inquiries
- Sharing information on administrative and technical requests
- Making changes to the system
- Forwarding faults or calls to other departments
- Upselling and promoting products
To succeed in this role, you will need to possess a C1 level of French fluency or higher, as well as a customer-oriented attitude and excellent organisational skills. You should also have good knowledge of Microsoft Office and be willing to work flexible hours, including shifts on weekends.
We offer a competitive performance bonus up to 2000 PLN per month, an Employee Assistance Programme, an extra day off for voluntary activities, and access to our Employee Network Groups. You will also have the opportunity to develop your career within our multinational environment and benefit from LuxMed medical healthcare and Generali group insurance.
