Game Support Specialist
7 dni temu
At CD PROJEKT RED, our mission is to create innovative and engaging game experiences that captivate gamers worldwide. We're a team of passionate individuals driven by a shared vision to revolutionize the gaming industry.
Job DescriptionWe're seeking an experienced Game Support Specialist to join our dynamic Technical Support team. As a key member of our support staff, you'll be responsible for providing top-notch assistance to our players, ensuring their issues are addressed promptly and professionally.
Your primary focus will be on:
- Communicating with players via tickets, offering technical guidance, and resolving their queries in a timely manner.
- Collaborating with internal teams, including production, QA, design, programming, PR, legal, and marketing, to ensure seamless game updates and maintenance.
- Researching and obtaining solutions to player-reported issues, using internal and external tools to track and prioritize problems.
To excel in this role, you'll need excellent communication skills, both written and verbal, as well as strong analytical thinking and problem-solving abilities.
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Game Support Specialist
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Warszawa, Mazovia, Polska CD PROJEKT RED Pełny etatCompany OverviewCD PROJEKT RED is a renowned game development studio that aims to create immersive, story-driven RPGs that captivate gamers worldwide. With a passion for innovation and excellence, our team strives to push the boundaries of what's possible in game design.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our...
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