Identity Governance Expert
5 dni temu
In today's digital landscape, organizations rely heavily on identity and access management solutions to secure their assets. As a leading provider of identity authority platforms, Saviynt offers unparalleled visibility, control, and intelligence to defend against cyber threats. The IAM Practice Manager - Customer Experience plays a critical role in driving customer success by providing advisory services, adoption recommendations, and metrics analysis.
This position requires a unique blend of technical expertise and business acumen. The ideal candidate will have hands-on knowledge and experience in identity and access management, cybersecurity, and compliance. They will also possess excellent communication skills, including issue tracking, triaging, and crisis management. The ability to develop trusting relationships with customers and executive sponsors is essential for driving product adoption and ensuring customers achieve full business value.
Key Requirements- Hands-on knowledge and experience in identity and access management, cybersecurity, and compliance.
- Excellent communication skills, including issue tracking, triaging, and crisis management.
- Ability to develop trusting relationships with customers and executive sponsors.
- Strong knowledge of cloud architecture and on-premise IT landscapes.
- Experience in consulting and implementing IT systems, preferably cloud services and/or identity management.
- Knowledge of security and compliance requirements.
- Willingness to be a hands-on contributor.
- Team player.
- Experience in process improvement, decision-making, managing processes, planning, analyzing information, developing standards, and service excellence.
- Proactivity, with a strong 'what-could-go-wrong' and 'how-to-avoid-it' mindset.
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