Business Support Specialist with German

1 dzień temu


Błonie, Mazovia, Polska Boston Scientific Pełny etat
Business Support Specialist with German

At Boston Scientific, we're committed to advancing science for life by delivering innovative medical solutions that improve patient lives. As a Business Support Specialist with German, you'll play a critical role in supporting our Sales & Marketing organizations by providing high-level cross-divisional and cross-country service and superior customer satisfaction.

The primary focus of this role is to deliver exceptional service and support to internal customers, agencies, and other functions by providing coordination, execution, and administrative support in the assigned functional area. This will involve processing Sales & Marketing Requests (IRFs) for Healthcare Professionals' interactions, events, and activities in the Internal system, maintaining internal knowledge databases, and serving as a reference contact person for selected countries' sales & Marketing teams.

Key responsibilities will include:

  • Processing Sales & Marketing Requests (IRFs) for Healthcare Professionals' interactions, events, and activities in the Internal system.
  • Maintaining internal knowledge databases.
  • Serving as a reference contact person for selected countries' sales & Marketing teams.
  • Managing various tasks to ensure agreed leadtimes and KPIs are met.
  • Taking care of the overall process flow to ensure teams in collaboration follow agreed deadlines and procedures.
  • Possessing compliance standard operating procedures to meet and comply with quality requirements, regulatory, and compliance commitments.
  • Providing support/guidance, training within the Team and collaborating with Business Support team members when needed.
  • Developing internal documents and administrative procedures when needed.
  • Proposing and implementing process enhancements.

We're looking for a highly organized and process-oriented individual with experience in a similar role in Shared Services/BPO or in the administrative department. Fluency in German and English is required, as well as Microsoft Office knowledge and digital tools. Meeting and event planning experience will be valued.

We offer a hybrid working mode, a diverse culture with a focus on personal development and continuous improvement, well-designed training plans, career opportunities like mentoring, coaching, and stretch assignments, and a range of benefits including private healthcare, multisport card, and employee assistance program.



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