Customer Experience Specialist in Greece
2 tygodni temu
Minacs is a leading provider of outsourced business services, delivering innovative solutions to clients across various industries.
We pride ourselves on our commitment to quality, innovation, and customer satisfaction.
Job DescriptionWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Specialist.
In this role, you will be responsible for:
- Providing exceptional customer service to clients in the automotive industry.
- Maintaining accurate documentation of customer interactions and resolutions.
- Collaborating with colleagues to enhance the customer experience.
As a Customer Service Specialist, you will:
- Respond to customer inquiries via phone, chat, and email.
- Maintain accurate documentation of customer interactions and resolutions.
- Collaborate with colleagues to enhance the customer experience.
To be successful in this role, you must have:
- A minimum of 1 year of experience in a call center or customer service role.
- Strong communication skills, with a minimum C1 level in Greek.
- Very good knowledge of English language, minimum B2 level for internal communication, documentation & training.
We offer a comprehensive benefits package, including:
- Comprehensive health insurance.
- Life insurance.
- Stable full-time employment based on an employment contract.
- Remote work options.
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