Process Improvement Analyst
3 dni temu
Job Requirements:
The External Stakeholder Engagement Specialist will be part of the GBS ESE and Sponsorship team, supporting the External Stakeholder Engagement (ESE) CoE Senior Analyst in delivering end-to-end processes within the ESE tool.
This role involves providing operational guidance and administrative support to ensure timely execution of external stakeholder engagements, as well as maintaining electronic records and following up on outstanding items.
The ideal candidate will have a university degree or equivalent experience, with 2-4 years of experience in a fast-paced administration or operational role. Strong communication skills, both written and verbal, are essential for this position, along with experience working with workflow programs and MS Office tools.
Key Responsibilities:
- Supports Engagement Owner with the end-to-end process within the ESE tool
- Maintains electronic records and follows up on outstanding items
- Provides operational guidance and administrative support
- Resolves problems in straightforward situations
Required Skills and Qualifications:
- University degree or equivalent experience
- 2-4 years of experience in a fast-paced administration or operational role
- Strong communication skills, both written and verbal
- Experience working with workflow programs and MS Office tools
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