Quality Technical Leader

6 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

We are seeking a Quality Technical Leader to manage all elements of the quality technical complaints and adverse event day-to-day processes, including intake, follow-up, triage, and system entry necessary to comply with local and international regulations, guidelines, and applicable directives.

The ideal candidate will have experience in managing high-impact organizations or projects, leading teams, and fostering development and growth, with a focus on customer needs and compliance to handle complaints from the EMEA region.

You will also engage in process improvement initiatives or projects to enhance the complaints process, design and execute succession planning initiatives to ensure business continuity and prepare for future leadership needs.

The Quality Technical Leader will be responsible for assisting with triages from all sources for quality technical complaint, Adverse Event, request for refund, request for replacement product, and request for credit, and acting as delegate for Regional Director for Complaints handling as needed.


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