Global IT Service Delivery Leader

1 dzień temu


Warszawa, Mazovia, Polska HSBC Pełny etat

The Global IT Service Delivery Leader will be responsible for leading our global IT service delivery team in providing high-quality services to our customers.

This role requires strong leadership skills, technical expertise, and experience in managing large technology estates and production services teams.

The ideal candidate will have a proven track record of driving best practices, enhancing existing controls, and delivering high-quality metrics and analysis to increase production stability and resiliency.

  • Develop and implement strategies to improve service quality and reduce incidents.
  • Work closely with business stakeholders to understand their needs and develop solutions to meet those needs.
  • Manage relationships with external vendors and partners.


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