IT Service Delivery Manager
7 dni temu
About the Opportunity:
We are seeking an IT Service Delivery Manager to join our team. As an IT professional, you will play a key role in enhancing and optimizing critical systems for business applications.
Key Responsibilities:
- Service Delivery: Oversee the delivery of IT services, ensuring timely and efficient resolution of incidents and requests.
- Application Management: Configure and maintain business applications, ensuring seamless integration with existing systems.
- Technical Support: Provide advanced technical support to end-users, addressing application-related issues and developing effective solutions.
- Security and Compliance: Implement and enforce security protocols, supporting regular audits and ensuring compliance with industry standards.
Requirements:
- Education: Bachelor's degree in information systems, computer science, or related field.
- Experience: 5+ years of experience in IT application support or similar role.
- Skills: Proven experience in managing business applications, including service desks and contract lifecycle management platforms; familiarity with Integration / API Management and SAAS enterprise software solutions.
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