German Speaking Order Expert
12 godzin temu
Key Responsibilities:
- Manage customer accounts and review contracts.
- Process orders using SAP systems and accelerate or prioritize orders upon request.
- Handle requests for quotations, process customer returns, and investigate credit and debit inquiries.
- Issue credit/debit as needed and conduct regular reviews with the account base to discuss on-time delivery, backlog, and other support issues.
- Review and act on all relevant order-related reports, and address technical inquiries from customers by utilizing the intranet technical reference and providing alternative solutions using available resources.
- Proactively follow up on quotations.
Requirements:
Fluency in German and the ability to communicate in English, excellent time management skills, problem-solving skills, negotiating skills, and the ability to work in a hybrid environment are required. Being organized, independent, proactive, and a good team player dedicated to delivering high-quality results are also essential. Ability to meet deadlines is critical.
What We Offer:
A comprehensive training program to ensure success in the role, opportunities for professional development in an international environment, life insurance, private medical care, flexible working hours, great atmosphere, and comfortable working conditions. A stable job and cooperation with friendly and highly qualified teams, soft skills development, and a hybrid model of work are also part of the package. Integration events, international team collaboration, and a non-corporate work environment make this a truly unique opportunity.
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