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Order Management Specialist

1 miesiąc temu


Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

About Us

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Genpact is a global leader in professional services, delivering transformative solutions to leading enterprises. Our 125,000+ people across 30+ countries are driven by a relentless pursuit of innovation and excellence.

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Career Opportunity

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We invite applications for the role of Order Management – Senior Process Associate, based in Remote Poland. This exciting opportunity offers a chance to work with a dynamic team, responsible for processing orders in a timely manner and in line with standardized servicing processes.

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Key Responsibilities

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  • Ensure all orders are performed with minimal errors, meeting high service standards.
  • Process orders efficiently, minimizing input from other stakeholders.
  • Monitor order execution, follow-up on delayed shipments, and resolve issues promptly.
  • Participate in training organization and delivery, contributing to the growth of the team.
  • Work collaboratively with colleagues to achieve departmental goals and objectives.

Requirements

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  • Fluent English communication skills (verbal and written).
  • General computer skills, including proficiency in Microsoft Office applications.
  • Ability to handle large volumes of work efficiently, with attention to detail.
  • Timely and effective issue resolution, with a focus on quality and customer satisfaction.
  • Continuous learning and adaptation to new knowledge, technologies, and processes.

What We Offer

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Attractive salary: €42,500 - €50,000 per annum, depending on experience.

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A stable employment contract, providing security and stability.

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Variety of trainings, including initiating and soft skills development.

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Possibility of career growth and development within the company.

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Benefits package, including insurance, Multisport, additional vacation days, and biking policy.

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Equal Opportunities Employer

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We encourage applications from diverse candidates, promoting an inclusive and equitable work environment.

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Please note that Genpact does not impose any CV format requirements or photograph uploads as part of the application process.