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At TOMRA, we're revolutionizing the way we interact with our planet. Our mission is to create a sustainable future through innovative solutions that minimize plastic pollution and waste.

We're seeking a full-time Technical Product Expert to join our team in Warsaw. As a key member of our organization, you'll play a critical role in ensuring the technical performance of our Reverse Vending Systems (RVS).

About the Role

This is an exciting opportunity for someone who enjoys solving challenges, working with customers, and maintaining high standards in technical service. As a Technical Product Expert, you'll be responsible for:

  • Taking ownership of RVS technical performance
  • Ensuring seamless digital integration and API solutions
  • Maintaining quality standards among service technicians through training and support
  • Monitoring RVS install base performance and reliability
  • Defining technical standards while being hands-on with repairs and installations
  • Contributing knowledge and expertise to projects across the Business Unit
  • Providing 2nd and 3rd-level technical support to technicians and customers
  • Participating in projects enhancing the Business Unit's success
  • Representing TOMRA professionally to customers, embodying our values and commitment to quality