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Technical Service Specialist

1 tydzień temu


Warszawa, Mazovia, Polska TN Poland Pełny etat
About the Role

As a Technical Service Specialist at Beckman Coulter Diagnostics in TN Poland, you will be responsible for ensuring the smooth operation of our medical devices. Your primary focus will be on conducting service, repair, and installation of our products, as well as providing technical support to customers.

This role is part of our Technical Service and Application Department and requires strong technical knowledge and experience within Medical Devices/Diagnostics in service maintenance area. You will work closely with our Field Technical Service Supervisor to manage installation and maintenance of Beckman Coulter products in Poland.

Key responsibilities include:

  1. Conducting service, repair, and/or installation of our products, including electrical and mechanical testing in accordance with maintenance contracts.
  2. Making diagnoses of system failures and implementing effective solutions.
  3. Raising complex issues to higher levels of technical support or quality reporting systems.
  4. Developing new customer service/product agreements.
  5. Responding to customer support calls within assigned territories.